CusZoom Questions & Answers

Here’s what consumers have asked with answers from CusZoom staff and previous consumers.

1 questions answered

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Question:

Yes yes yes! cuszoom is the worst company ever! they delievered a damaged poker table top, we sent it back. paid extra by the way to get early shipping. it will be a year tomorrow and still no refund. i call weekly and told jessica will call me, and jo anne is rude and mean. just be honest say we will not replace it, not our distributor had cancer, jessica's mom had a heart attach, and the many other lame reasons i have got. that is just sick. Yes yes yes! cuszoom is the worst company ever! they delievered a damaged poker table top, we sent it back. paid extra by the way to get early shipping. it will be a year tomorrow and still no refund. i call weekly and told jessica will call me, and jo anne is rude and mean. just be honest say we will not replace it, not our distributor had cancer, jessica's mom had a heart attach, and the many other lame reasons i have got. that is just sick.

Answer:

I ordered a pool table from there two months ago and I have yet to receive it. They won't answer my calls. Has anyone experienced this and NOT received a table or did you eventually get it? I am thinking about reversing the charges and filing a fraudulent claim with the bank. It is absurd! No one will call me back. I call them almost everyday... noooo response. Its very frustrating. I don't understand how they are still in business! HELP PLEASE!

By Britt M. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
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CusZoom Questions & Answers

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