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Here’s what consumers have asked with answers from CoutureCandy staff and previous consumers.
Hello Angie, Good day! You may refer to our estimated shipping time frame from our website here: https://www.couturecandy.com/pages/shipping-and-processing-information
Hi, Good day. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You may check it as well here: https://www.couturecandy.com/pages/returns-and-exchanges
Hi, Good day. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You may check it as well here: https://www.couturecandy.com/pages/returns-and-exchanges
I found out they a company named Adasa charged my card. Adasa is another online retailer that sell dresses. I have seen the same dress I bought from CC on Adasa before. So it appears they are a drop shipping company. Buy at your own risk. Very very nasty customer service with no refund guaranteed. They just want the money
