CosplayHouse Questions & Answers

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Here’s what consumers have asked with answers from CosplayHouse staff and previous consumers.

5 questions answered
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Question:

I'm interested in ordering an ego costume and boots. what comes with the costume? if i order this week will it be delivered by november 1st?

Answer:

Hello. If you are question about this product, https://www.cosplayhouse.com/marvel-movies-cosplay-ego-the-living-planet-cosplay-costumes-version-01-guardians-of-the-galaxy.html No we cannot delivery by nov 1st. We will delivery end of nov. Thanks.

By Sean Y.,
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Question:

Answer:

The length is around 60 inches with handle. If you want specific length, we can make sword by your request. These days, it takes 7-8 weeks processing time include shipping. Thanks.

By Sean Y.,
Question:

Answer:

When is your due date? These days it takes 4-5 weeks processing time include shipping. If you want to order halloween, order as soon as possible. Thanks.

By Sean Y.,
Question:

Why can't i check my invoice or log in

Answer:

When you order costume, you choose anonymous checkout instead register account. That means you can register and log in. But, you cannot see your order. What's why you can not see order history. Thanks.

By Sean Y.,
Question:

If i set the date for day i want the costume will it arrive on that exact day or will it take some time ?

Answer:

Sorry for delay response about your question. It depends on the product. Can you give exact product URL? Then, i can give exact processing time. Thanks.

By Sean Y.,

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