comGateway Questions & Answers

Here’s what consumers have asked with answers from comGateway staff and previous consumers.

25 questions answered

8% answered in 1 day

Question:

Can i just use the buyforme service and not use the address they have given me becuase i have an american address just not an american credit card Can i just use the buyforme service and not use the address they have given me becuase i have an american address just not an american credit card

Answer:

Hi there, our BuyForMe service is only able to ship to our/our warehouse. In addition, we are only able to ship internationally, not to American addresses. We hope this helps!

By Charlie W., Support over a year old

Question:

If i purchase one pair of kamik snow boots through amazon.com. sg., they will deliver to yr on 4 dec 2015. when can i received the boots in singapore? If i purchase one pair of kamik snow boots through amazon.com. sg., they will deliver to yr on 4 dec 2015. when can i received the boots in singapore?

Answer:

Hi there - were you referring to Amazon.com itself? If the boots arrive on 4 Dec'15, and you elect to ship it without the repack service on 5 Dec'15, you should receive it in the week of 7-11 December 2015. Do reach out to our Support team if you have more question :)

By Charlie W., Support over a year old

Question:

How much would it cost to ship smartphone or a tablet 10.5" to kenya by dhl or say express shipping? How much would it cost to ship smartphone or a tablet 10.5" to kenya by dhl or say express shipping?

Answer:

Hey Kennedy, it costs about USD80 to do this! We've put our rates up on our website, do check with us if you have more questions. See you around!

By Charlie W., Support over a year old

Question:

I can't find your service rates. like consolidation, monthly fee etc... can you help me? I can't find your service rates. like consolidation, monthly fee etc... can you help me?

Answer:

You can always use the live chat. Just keep in mind the time difference if you live outside USA. You should receive an answer straight away. If you leave a message outside normal hours for them, please check back and they usually answer via your email. If you still have difficulties in contacting them just let me know. Kawi

By Kawi W. over a year old

Question:

Any one ever had this address used for fraudulent purchases?

Question:

My walmart.com account was hacked and the hacker ordered a laptop sending it to this business. luckily i received an alert and contacted my bank and walmart while this charge was still pending. right now, this company is just a gateway for criminals. when are you going to set up security measures for the consumers?... or shall i say the victims of this credit card theft ring?

Question:

Greetings from an oregon ex-pat now living in western australia. i have many serious health issues and due to problems with my knees and feet, i cannot use most exercise machines - but - the tony little gazelle available from amazon is one i used when i lived in oregon and since i know what it like & that it will not impact my knees, i want to have one shipped to me in australia. i cannot take the chance that i will be scammed and after reading various reviews i have gone from very excited that i found the comgateway site to fearful and reluctant to proceed. i sent comgateway a link to the amazon url showing the exercise machine i want to ship - which weighs 68 pounds and while flat packed, is a large box. comgateway responded with a "live quote" for both standard and express shipping - however, it states that the quoted amount excludes insurance, taxes, fuel and remote delivery surcharges. there is a link to: rates and fees, however, when one clicks on the link there is no way to determine what these additional charges will amount to. i need to receive a quote which is comprehensive and all inclusive - and most importantly - i need to be sure that i will actually receive the product as this is more of a medically necessary situation versus just an item i want to have. how can i trust this company given all the negative reviews? is there any way to actually speak to a person who can assure me the total price i will be charged (with no surprises down the track - no extra invoices from fedex or dhl after making payment to comgateway) should i decide to go forward and utilize their services? Greetings from an oregon ex-pat now living in western australia. i have many serious health issues and due to problems with my knees and feet, i cannot use most exercise machines - but - the tony little gazelle available from amazon is one i used when i lived in oregon and since i know what it like & that it will not impact my knees, i want to have one shipped to me in australia. i cannot take the chance that i will be scammed and after reading various reviews i have gone from very excited that i found the comgateway site to fearful and reluctant to proceed. i sent comgateway a link to the amazon url showing the exercise machine i want to ship - which weighs 68 pounds and while flat packed, is a large box. comgateway responded with a "live quote" for both standard and express shipping - however, it states that the quoted amount excludes insurance, taxes, fuel and remote delivery surcharges. there is a link to: rates and fees, however, when one clicks on the link there is no way to determine what these additional charges will amount to. i need to receive a quote which is comprehensive and all inclusive - and most importantly - i need to be sure that i will actually receive the product as this is more of a medically necessary situation versus just an item i want to have. how can i trust this company given all the negative reviews? is there any way to actually speak to a person who can assure me the total price i will be charged (with no surprises down the track - no extra invoices from fedex or dhl after making payment to comgateway) should i decide to go forward and utilize their services?

Answer:

We just started managing this site DF and some of the old posts are unverified. You may check other review sites for your peace of mind.

By Charlie W., Support over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

comGateway Questions & Answers

Can i just use the buyforme service and not use the address they have given me becuase i have an american address just not an american credit card Can i just use the buyforme service and not use the address they have given me becuase i have an american address just not an american credit card

How much would it cost to ship smartphone or a tablet 10.5" to kenya by dhl or say express shipping? How much would it cost to ship smartphone or a tablet 10.5" to kenya by dhl or say express shipping?

I can't find your service rates. like consolidation, monthly fee etc... can you help me? I can't find your service rates. like consolidation, monthly fee etc... can you help me?

Hello there, i have a question

Any one ever had this address used for fraudulent purchases?

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