CoffeeBeanDirect Questions & Answers

Here’s what consumers have asked with answers from CoffeeBeanDirect staff and previous consumers.

4 questions answered

25% answered in 1 day

Question:

Are your sumatra beans wet or dry hulled? Are your sumatra beans wet or dry hulled?

Answer:

Thank you for contacting us! Everything except our Brazilian Santos (Light and Dark) are either washed, or semi-washed. Please let me know if there is anything else I can help with!

By CoffeeBean D., over a year old

Question:

Just checking the reviews. my online supplier fell off the grid so i'm looking for a new one. Just checking the reviews. my online supplier fell off the grid so i'm looking for a new one.

Answer:

Sounds good! We would love to take care of your coffee needs. Please let us know if you have any questions. You can reach us by phone at 888-232-6711, by email at contactus@coffeebeandirect.com, or on our Facebook & Twitter pages. I hope this helps!

By CoffeeBean D., over a year old

Question:

What's you closest whole bean to starbuck's french roast? What's you closest whole bean to starbuck's french roast?

Answer:

Hi there! The closest coffees we offer would either be our French Roast or Italian Roast Espresso. Both are robust, bold cups with a fair amount of kick and a chocolaty flavor profile. Feel free to get in touch with us at sales@coffeebeandirect.com or give us a call at 888-232-6711. I hope this helps, and thanks for the question!

By CoffeeBean D., over a year old

Question:

Where your teas are grown. what are the practices of the growers? thank you phoebe

Answer:

After many years in the business we have found tried and true vendors who only source teas from the most trustworthy and reliable vendors. The teas are grown, processed and tested in accordance with most international standards. If you have any questions about specific products, please feel free to email us at info@coffeebeandirect.com. We'll be happy to answer them for you.

By CoffeeBean D., over a year old

Question:

Does your chocolate or chocolate raspberry have chlorogenic acid added? i understand it is very good for brain health...

Question:

On the rooibos tea that i bought why does it say :this produce contains a chemical known to the state of california to cause cancer, birth defects

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

CoffeeBeanDirect Questions & Answers

Are your sumatra beans wet or dry hulled? Are your sumatra beans wet or dry hulled?

Just checking the reviews. my online supplier fell off the grid so i'm looking for a new one. Just checking the reviews. my online supplier fell off the grid so i'm looking for a new one.

What's you closest whole bean to starbuck's french roast? What's you closest whole bean to starbuck's french roast?

Where your teas are grown. what are the practices of the growers? thank you phoebe Where your teas are grown. what are the practices of the growers? thank you phoebe

Does your chocolate or chocolate raspberry have chlorogenic acid added? i understand it is very good for brain health...

On the rooibos tea that i bought why does it say :this produce contains a chemical known to the state of california to cause cancer, birth defects

Can’t see your question? Ask to get answers from the CoffeeBeanDirect staff and other customers.

Where your teas are grown. what are the practices of the growers? thank you phoebe