Here’s what consumers have asked with answers from Coach staff and previous consumers.
Buyer beware, they do not want to refund your money after you have made a return. They are horrible to deal with online, I will never purchase one of their bags again after The experience I have been thru and am still going thru with them. By a LV, they are wonderful Polite and have beautiful bags. One Louis Vuitton is better to have them 20 Coach bags.