Cleanse and co, may seem expensive though you pay for quality, it's something you can have for life. I've never had an issue with the service or delivery. And have continued to purchase through them multiple time.
Absolutely. There are so many other crystal shops that ship that have better business capacities. Offering a product is not the beginning and end of a sales transaction. After payment, there is a contract to be honored in terms of providing the said service.