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Chiclila Questions & Answers

12 reviews
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Here’s what consumers have asked with answers from Chiclila staff and previous consumers.

2 questions answered
50% answered in 1 day
Question:

You say that you have a prompt return policy. this is not true. i have tried 3 times to get a return label for an item that was not sized properly.

Answer:

Return post will be astronomical. To return my $35 blouse, I would have been required to pay $25 in postage. What a scam this company is.

By Alyssa T.
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Question:

How easy is it to get a hold of customer service at chiclila.com?

Answer:

They answer back within 48 hours - but do not address your question and did not provide the return information for the Sweaters.

By Laura M.
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Question:

Hi, i have just received one part of my order. i'd like to change the size but its come without any paperwork, no returns info. what do i do?

Question:

I sent money off for a pair of boots on september 6th. nz $50.12 to be sent to nz. havent heard anything back yet. does it usually take this long?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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