CareCredit Questions & Answers

Here’s what consumers have asked with answers from CareCredit staff and previous consumers.

24 questions answered

8% answered in 1 day

Question:

I need a deep dental cleaning that is going to be $630.00. if i'm eligible, i hope to get a loan. but why all of the bad reviews? I need a deep dental cleaning that is going to be $630.00. if i'm eligible, i hope to get a loan. but why all of the bad reviews?

Answer:

Use them but pay off before promotional period ends. If you dont fully understand what min monthly payments are and what a promotional period is, dont use card,

By Dan M. over a year old

Question:

I read numerous complaints about your customer service. mostly 1-star ratings. i am hesitant to apply. what is being done about your customer svc? I read numerous complaints about your customer service. mostly 1-star ratings. i am hesitant to apply. what is being done about your customer svc?

Answer:

Don't apply. They are awful and liars. And rude and have absolutely no customer service at all whatsoever. They put me on hold and passed me around till I hung up just to not help me... They are using fault info and refused to research where there info is from. There bad. Stay away

By Tiffany R. over a year old

Question:

Need to have some dental work done and i'm short around 2,500 Need to have some dental work done and i'm short around 2,500

Answer:

Use them but pay off before promotional period ends. If you dont fully understand what min monthly payments are and what a promotional period is, dont use card,

By Dan M. over a year old

Question:

How do you know how long you will have to pay it off? How do you know how long you will have to pay it off?

Answer:

They will tell you at the doctors office. ASK FOR A RECEIPT OF THE PAYMENT! Make sure it lists the promotional period. Use them but pay off before promotional period ends. If you dont fully understand what min monthly payments are and what a promotional period is, dont use card,

By Dan M. over a year old

Question:

I apply for care credit and when i finish its give me some 4 number which they send a text but i dont have that number any more. i put my new number but it didnt go try so what i need to do? I apply for care credit and when i finish its give me some 4 number which they send a text but i dont have that number any more. i put my new number but it didnt go try so what i need to do?

Answer:

Run from this company. They are not willing to help anyone.

By April S. over a year old

Question:

Why are my payments not posting to my credit limit. it says i have up to 1000, but a 0 balance because i paid everything off, but then only have 415 to spend Why are my payments not posting to my credit limit. it says i have up to 1000, but a 0 balance because i paid everything off, but then only have 415 to spend

Answer:

Yes... There bad... They won't help you find out why. There answer is because we can! It's scary these ppl have access to our personal info. Really. I'm extremely upset I ever applies with them

By Tiffany R. over a year old

Question:

What credit score do you need? do they use experian? What credit score do you need? do they use experian?

Answer:

I ask this question at the office and was amazed to find that there is no credit report. The office manager at the office where you receive service sets credit limit, pay out time and fees etc. be nice to them? This thing seems very hinky!

By Larry K. over a year old

Question:

I was not accepted for credit. will this information be reported to credit sources because i do not want anything negatively effecting my credit as my score has started to rise. I was not accepted for credit. will this information be reported to credit sources because i do not want anything negatively effecting my credit as my score has started to rise.

Answer:

Yes

By Leslie D. over a year old

Question:

My mom applied for and received a card, but they canceled it before she could use it. so she applied again and they sent a card, and again cancelled it. she now has to pay out of her pocket for expenses she thought the card would take care of. can't reach them by phone. need help. My mom applied for and received a card, but they canceled it before she could use it. so she applied again and they sent a card, and again cancelled it. she now has to pay out of her pocket for expenses she thought the card would take care of. can't reach them by phone. need help.

Answer:

Sounds like that credit card company is unreliable. As long as your mom has enough money to pay her monthly bill... she should be able to choose what company she wants... many with rewards. You should be able to find good companies online... such as visa or MasterCard... have her end it with the losers she is dealing with.

By Mary W. over a year old

Question:

Can i get 24,000 for dental procdues Can i get 24,000 for dental procdues

Answer:

Please dont use credit care... I would try elsewhere... the amount of money you need will have a very high interest rate. You'd be better off checking out a bank... or even a reputable bank. Some doctors let you pay monthly... Credit Care will suck your money and you won't be able to get good credit again!

By Mary W. over a year old

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CareCredit Questions & Answers

I need a deep dental cleaning that is going to be $630.00. if i'm eligible, i hope to get a loan. but why all of the bad reviews? I need a deep dental cleaning that is going to be $630.00. if i'm eligible, i hope to get a loan. but why all of the bad reviews?

I read numerous complaints about your customer service. mostly 1-star ratings. i am hesitant to apply. what is being done about your customer svc? I read numerous complaints about your customer service. mostly 1-star ratings. i am hesitant to apply. what is being done about your customer svc?

Need to have some dental work done and i'm short around 2,500 Need to have some dental work done and i'm short around 2,500

How do you know how long you will have to pay it off? How do you know how long you will have to pay it off?

What credit score do you need? do they use experian? What credit score do you need? do they use experian?

Can i get 24,000 for dental procdues Can i get 24,000 for dental procdues

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