I wrote an honest and accurate review that was polite and respectful on a caregiver that had left my baby in a dirty diaper and crying for 3 hours in her crib while she sat outside the house with her boyfriend, not realizing I had a live stream nanny cam in the house. I was too far away and could not get back as soon as I wanted. I called several times and asked her to check on my baby and she did nothing. I was kicked off the website after calling her in as negligent and writing a review. NEVER use Care.com. This is an unethical, criminal company that will take your money and does not care about anyone or anything.

asked by Steven W. on 6/13/15

2 Answers
Thumbnail of user sarahl78

Care.com is a real company that is run by money hungry greedy CEOS that have no interest whatsoever about customer service, children or anyones safety. This is the biggest scam since Enron. Background checks are mostly wrong and babysitters are not vetted. Stay away!

Helpful  (1)
Thumbnail of user aprils28

All I can say is I believe you. There is something extremely fishy about this company. It seems they do not want to deal with anything and they always reply in boilerplate forms, I don't know if it's all Fake or if it's really a company. It's extremely unprofessional in the way that when you are setting up your profile, if you have any issues with photos or whatever they just don't want to deal with you anymore and they reject you. When you set up a profile with them they are extremely strict on wording and photos so much to the point of I felt like I couldn't even be myself. So who knows what kind of people they have for services because they are all forced to present themselves all in the same manner.

Helpful  (1)

Add your answer

Ask a question

Get answers from the Care.com staff and other customers.

Have a question about
Care.com?
Post Review