Camella Homes
Questions & Answers

No. It's non refundable. If you only paid the reservation fee then good for you because you can easily give it up but if you already starting to pay for the down payment, I advised you to look for someone who wants to continue your account in Camella. Because sooner or later, you will also experience the same treatment from them. Trust me! They are consistent to deliver the worst customer service.

You may, check all your documents with Camella so you have a proof that there's an agreement and timeline for the turn over and such thing. I saw lot of complaints with Camella, lot of them are posted online but until now no action is taken for them to improve their service. What I would like to say is you may be waiting in vain.

Worst customer service experience I've ever had in my life is dealing with Camella Homes. After they took my money (i paid spot cash), they became unresponsive. My experience has been that for my every concern (say, the refund of my construction bond or, say, the fact that my Meralco connection is delayed) there seems to be only one person who can provide an answer or relief. The problem: that person is never available.