Camella Homes Questions & Answers

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Here’s what consumers have asked with answers from Camella Homes staff and previous consumers.

3 questions answered
33% answered in 1 day
Answer:

You may, check all your documents with Camella so you have a proof that there's an agreement and timeline for the turn over and such thing. I saw lot of complaints with Camella, lot of them are posted online but until now no action is taken for them to improve their service. What I would like to say is you may be waiting in vain.

By Mia S.
Answer:

Worst customer service. Tatawagan mo landline nila busy! Pag di busy pag aantyin ka sa telepono kahit sinabi mo nang naka international call ka. Pag nag send ka ng email sa knila about sa complain mo hindi sila magrereply, pero pag nagpacompute ka ng bayarin wala pang 30 minutes my reply na kaagad. Magagling lang sila sa customer service pag pera ang pinaguusapan pero pag regarding na sa services nila na binayaran mo naman mabagal sila umaksyon. Kaya dpat sinisindak nyo yang mga taga camella na yan. Yung ibang makakasagot pa sa telepono mga wala pag alam minsan, Basta worst ang camella Lalo na sa Camella Provence Malolos Bulacan.

By Almera P.
Answer:

No. It's non refundable. If you only paid the reservation fee then good for you because you can easily give it up but if you already starting to pay for the down payment, I advised you to look for someone who wants to continue your account in Camella. Because sooner or later, you will also experience the same treatment from them. Trust me! They are consistent to deliver the worst customer service.

By Mia S.

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