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BudgetPetCare Questions & Answers

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I had used FrontLine Plus for cat with BudgetPetCare for several years with no problem. However, this time has big problems! I purchased 12 months supply from BudgetPetCare in May 2015, and I have used 2 times already and the fleas were not killed. Now my both legs were bite by fleas as well as my family members. I usually read who made the product and had no problem seeing the country name on the package box. But this time I don't see where the manufacture place is. Where do the product made from? I am very very disappointed with this year's product. I want to have my money back. Please let me know how I can have my money back? Thanks!

asked by Phoebe W. on 8/7/15

3 Answers
Thumbnail of user phoebep3

I called the BudgetPetCare customer service and they called me back. They agreed to refund my money back to my credit card and they did. I am satisfied with their customer service.

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Thumbnail of user kimt35

I have had the same problem with my dogs once I finally got the stuff. Will buy in the US from now on!

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Thumbnail of user lindab114

Phoebe W., I would call customer service at BPC & ask to speak to a supervisor, do it right away, so they (BPC) can't say you waited too long! I Also, I gave BPC a great review, however, I'm beginning to question that review, as the Frontline Plus I purchased there last month for my 3 cats, did nothing to rid them of fleas, etc.! I am going to search for another company, preferably one that is in the USA, to buy my next batch of Frontline Plus, even if I have to pay more, all in all it will be worth the $ if it works & my cats are worth it! I will keep all posted on SiteJabber of my findings. Good luck Phoebe in getting your money back, I certainly hope you do! Bella

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