Bright Cellars
Questions & Answers
Here’s what buyers have asked with answers from Bright Cellars staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Sorry! It's going to take forever for you to get in touch with them but I would go ahead an write concierge@brightcellars to put in a cancellation.
By Polly H., over a year old
Answer:
Just send an email to the concierge asking them to cancel. They will reply asking if you'd like to postpone your shipments. Just say no, you want to cancel. And they will cancel your account.
By Kate B., over a year old
Answer:
4 to 5 days. It is usually pretty quick. They definitely keep you posted and supply tracking info so you are up to date.
By Tambre R., over a year old
Answer:
Yes! And they left it on my porch without calling me. Fortunately, I noticed the email before it was stolen
By Polly H., over a year old
Answer:
Yes and No. While the company would prefer not to, for obvious reasons, they are also very customer service oriented and will work with you.
By M C., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?