- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Here’s what consumers have asked with answers from Bravofly staff and previous consumers.
No. Please do not. They are fake and you can be in real trouble. Just google Bravofly Scam and you will be surprised to read how they cheated many people.
I am not sure how soon you will get your Refund. But Inscribe this in your presonal diary "DO NOT USE BRAVOFLY", they have a horrible service and are not very Transparent, I have paid for 56 Euros as their service fees for Tickets worth 76 Euros. They are not willing to answer or refund. I am still waiting. Hope this helps.
Start leaving bad reviews everywhere you can. They wouldnt even acknowledge me until i started leaving bad reviews on multiple sites, then they refunded my money
Dear Claire P., Thanks for contacting us. In order to resolve the case more quickly, I would be very grateful if you could please reply to this message confirming your Bravofly booking ID. Thank you, Sofia
Dear Brvzer, Thank you for your valuable feedback on your booking request nr. 1122227315. Please accept our apologies for the inconvenience regarding the confirmation of your flight reservation. We do our best to confirm every booking request straight after the payment step, however, our confirmation is subject to the airline's seat and fare availability on that particular flight. We regret to inform you that the rate you selected for your flight is no longer available and as a result, your booking request has been cancelled. No charge has actually been made to your account. We use a secure standard procedure called 'temporary credit limit' where the amount payable is temporarily 'frozen' but not withdrawn from your account. However, even when we unfreeze the amount immediately, it may still take your credit card provider several days to show the amount as available in your account. I have liaised with a Customer Care agent to send you a proof of transaction document. We kindly invite you to forward the document to your bank as that would speed up the release process. Should you need any further assistance, please do not hesitate to contact us again. Kind regards, Bravofly
Dear Judie-Anne M, Thank your message here on SiteJabber, please accept my apologies for the delay in our response. Should you need to send us your claim by e-mail, you can use our generic email contact, ccare-fly@en.customer-travel-care.com and one of our Customer Care Agents will forward it to the dedicated department. If you want us to double check your query here, please drop us a private message with your Booking ID number and the description of your case. Kind regards, Bravofly
Dear vasi N. Thank you for sharing your feedback with us here on Tripadvisor and I apologize for any inconvenience you may had due to fare increase. I'm sorry to read that your flights were no longer available at the original price quoted. Please note that our flight booking system brings together the offers of over 500 low cost and traditional airlines for our clients to choose from and the site is continually kept up-to-date with the most recent prices and data from the airlines. In spite of this, airline prices are extremely dynamic therefore there can be a fare increase from one second to the next. This is why on certain occasions it is possible that between your booking request and confirmation from the airline there can be an increase in the fare. I hope that this goes somehow clarifying our position and responsability in this. Kind regards, Sofia
