Booksi Questions & Answers

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Here’s what consumers have asked with answers from Booksi staff and previous consumers.

93 questions answered
17% answered in 1 day
Question:

This seems to good to be true, discount of 83%. what is the catch? i'm interested in a booking in san diego at the wyndham on the bay for $200 +?

Answer:

Hi Carol, Thank you for your Message. We can assure you that Booksi is a 100% legitimate site, and we can understand that it can be hard to see prices like the ones that we promote and question their legitimacy. The reason our exclusive hotel offers are up to 83% off the retail rate is that the resorts are sponsoring the discounted promotion in exchange for meeting the eligibility requirements and attending the no-obligation resort preview. For any further assistance please feel free to contact our team at support@booksi.com and we will be happy to help.

By Customer S.,
Question:

Do you have cruise deals? also do have deals to greek or canary islands?

Answer:

Hi Roy, Thank you for your question regarding Booksi's exclusive discounted offers. For our European destinations, we can offer you travel deals to England, Scotland, Germany, Italy, France, Spain, and Greece. We can also offer a travel deal to Vietnam. For any further questions please feel free to send us an email to support@booksi.com Regards, Fiorella

By Customer S.,
Question:

Do i have to become a member?

Answer:

Hi Victor, Thank you for your question regarding Booksi's exclusive discounted offers. There is nothing to join/sign up for, simply after you have purchased your desired vacation you will be emailed a login to set your travel dates and have 18/12 months to travel. You can also visit Booksi.com to see all our most popular vacation deals. Best Regards Diana

By Customer S.,
Question:

If i book today to myrtle beach can i use it for next weekend?

Answer:

Hello Patricia, Thank you for reaching out to the Booksi Support Team, and for your interest in booking a reservation with us. Unfortunately that is not possible due to our policy to where you must book 14 days in advance for International and 10 days in advance for national trips. I hope we answered your question and have a pleasant day. Best Regards, Eduardo

By Customer S.,
Question:

Customer service did not call me back. need phone number. or are you purposefully waiting/deleting until after the 7 day refund policy?

Answer:

Hi Scott, We are very sorry you have not received a callback. We will be happy to follow up with our servicing department. Please share your email and phone number for this purpose. You can also reach us at support@booksi.com. We will await your reply.

By Customer S.,
Question:

Do you have to do some kind of tour to get you to buy something?

Answer:

Hi Rhonda, Thank you for reaching out to the Booksi Support Team. Concerning the presentation/meeting, we must let you know our offers supply the very best accommodation at a fraction of the cost based on the deals being promotional and offering a "Resort Preview Rate" as shown in the information. This means that these are first-time visitor promotions, where the hotels will request the opportunity to provide products and service updates to explain the benefits of the vacation-based services that they have available to help save you even more money on a future vacation. You are not obligated to join anything, but the hotel will require your time to explain their services to you. The presentations are usually 90-120 min sales presentations about the benefits and savings opportunities with our Resort parent's vacation ownership program. We encourage you to watch this short video for more information: https://booksi.wistia.com/medias/kcbs3wzt3p We also recommend you check out the Terms and Conditions, so you can find this information regarding the presentation. Terms and conditions can be found at the bottom of the deal's information. If you have any further inquiries, feel free to reply, or please don't hesitate to contact us at support@booksi.com and our team will be happy to assist you further

By Customer S.,
Question:

Answer:

Thanks for inquiring, for any further assistance please feel free to contact our team at support@booksi.com and we will be happy to help.

By Customer S.,
Question:

How does this work is a membership

Answer:

Hi Leticia There is nothing to join/sign up for, simply after you have purchased your desired vacation from the offer link below, you will be emailed a login to set your travel dates and have 18 months to travel. You can also visit Booksi.com to see all our most popular vacation deals. For more information please contact us at support@booksi.com

By Customer S.,
Question:

Can i sign up for more than 1 all inclusive package without being a member?

Answer:

Yes, you do not have to be a member to purchase and you can definitely buy more than one all inclusive deal. However, please note that the special offers are typically available only for first-time visitors, so you can only receive the discounted rate once per hotel. That being said, we have a wide variety of amazing deals available at many different hotels and resorts, so you can certainly take advantage of multiple offers and enjoy a variety of incredible destinations!

By Kim S., Customer Service Manager
Question:

What is the telep

Answer:

Hi Tracey, If you would like to speak to someone via the phone, we would be happy to assist you. For the fastest service, please go to Booksi.com and click "Customer Support" provide us with your telephone number and the best time to reach you, and one of our vacation specialists will call you back as soon as possible. Our team will be happy to help!

By Kim S., Customer Service Manager

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