Hi Coco P., thanks for your question! Bonanza is an online marketplace connecting buyers to transact directly with sellers located all over the world. Bonanza does not produce, house or ship any products; instead, sellers list their available inventory for buyers to purchase.
If a seller hasn't received any feedback yet, we suggest contacting them directly and asking as many questions as necessary before buying. You can easily contact the seller from an item listing page by using the "Send a message" button (under the "Add to cart" button). You might also try checking the seller's profile page (accessible by clicking their name on the item listing page) to see if they have other contact options there, like social media accounts.
If you continue to have concerns, follow your instinct and do not proceed with your purchase. PayPal and Amazon Pay (both approved payment methods) also offer some buyer protection for online purchases, but be sure to check their policies before proceeding.
If our support team can be of further assistance, please feel free to contact us directly at firstname.lastname@example.org.
They are best able to assist through that channel and will be glad to help. We appreciate you shopping on Bonanza, Coco P.!