Hi Dutch M., sorry to hear about the trouble! Please send a new email directly to firstname.lastname@example.org.
(We also recommend that you add that email address to your email provider's 'Safe Sender' / Contacts list this will ensure that our support team's reply gets back to you). Our support team strives to respond within 24 hours, so you should be hearing from them soon once you contact that address.
Please do let us know if you're still experiencing trouble getting in touch with Support after this. We appreciate your support of Bonanza!