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blitsy Questions & Answers

40 reviews
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Here’s what consumers have asked with answers from blitsy staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How long will it take to get my order wish i had read reviews first,hope they are wrong?

Answer:

Hi Benjamin! At the time you asked this question, we were operating on a different business model. We now store inventory on site and any order placed ships out within one business day, almost always. If you ever have any questions, please email support@blitsy.com and our customer success team will be glad to help!

By Blitsy C.,
See more answers (3)
Question:

Why do i have to agree to pay with paypal on future orders. i have never had a merchant ask me to do that and it makes me feel you would have unlimited access to my paypal account

Answer:

Hi Susan! We apologize for the confusion here! You can read more out why we use PayPal Express here: https://support.blitsy.com/hc/en-us/articles/212212926?flash_digest=72ec3528df827d3f011a61604f62065b7f17c731 - Our Help Center is very thorough and you can find answers to many questions you might have about Blitsy here. If you do not see your question answered, please email support@blitsy.com and our customer success team is there to help! :)

By Blitsy C.,
Question:

I just ordered $170usd woth of stuff from blitsy. shipping is to canada. i've already paid $25 for shipping. anyone from canada buy from them and have been charged custom/duties?.?

Answer:

Hi Mel! We checked and we did not see a ticket in Blitsy's customer success team's queue about this in that time frame. Customers in Canada are responsible for duties/customs/taxes/VAT fees, as these are charged by the country. If you have any other questions, please contact support@blitsy.com and our customer success team will be glad to help! You can find our Help Center link at the footer of every page on our site under the Customer Service heading. :)

By Blitsy C.,
Question:

I am reading a review online and it says that a lady placed an order on december 20,2015 and as of january 2,2016 she had not received her order. i want to place an order for my nephew. is this a reputable site?

Answer:

Hi Melvina! Blitsy is a growing company. Back in December 2015, we experienced some issues with our shipping department, but all of that has improved and we are light years ahead now of where we were then. If you place an order today, it will go out tomorrow at the latest - this is the norm! And, if you have more questions, Blitsy's customer success team is very responsive. We reply to nearly all emails within one business day of the time you email us or leave us a voicemail message. If you ever have any questions, please email support@blitsy.com and our team will be glad to help!

By Blitsy C.,
Question:

I ordered something on december 20th and have not received anything. when i check my account, it shows the order but nothing more. help!

Answer:

Hi Sue! Blitsy's customer success team is very responsive. We reply to nearly all emails within one business day of the time you email us or leave us a voicemail message. If you ever have any questions, please email support@blitsy.com and our team will be glad to help!

By Blitsy C.,
Question:

I'm at paypal being asked about automatic payments to blitsy.com. what is this? i am trying to use paypal not blitsy ! whats up?

Can’t see your question? Ask to get answers from the blitsy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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