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How easy is it to get a hold of customer service at Bitmake.io?

asked by Dan O. on 7/25/19

4 Answers

I sent them my first email after encountering a problem with my deposit on the fifth this month. I still have not heard from them except for the auto response mail.
I am still waiting, even after I sent all proof of payment of all the BTC I sent to their address.

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Very easy just email them and they should respond very quickly, not sure about weekends though.

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Never tried to contact customer support, never had a need to.

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Very easy, you can contact bitmake.io support at the email on their website which is help@bitmake.io - in my experience, response time is usually around 2-4 hours, and they are very educational as well as friendly.

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