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I sent them my first email after encountering a problem with my deposit on the fifth this month. I still have not heard from them except for the auto response mail.
I am still waiting, even after I sent all proof of payment of all the BTC I sent to their address.
Helpful (0)
Karen M.
Very easy just email them and they should respond very quickly, not sure about weekends though.
Helpful (0)
Jeff S.
Never tried to contact customer support, never had a need to.
Helpful (0)
Henry K.
Very easy, you can contact bitmake.io support at the email on their website which is help@bitmake.io - in my experience, response time is usually around 2-4 hours, and they are very educational as well as friendly.