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566 reviews

Here’s what buyers have asked with answers from BikesDirect staff and previous consumers.

46
questions answered
0%
answered within 1 day
Question:

looking at the Fuji Sunfire 2.0 list $599 (compare at $1400) I've seen the 2.0 cheaper at my LBS. Is this a different 2.0? $1400? to high!

Question:

I'm hearing from my LBS, that the Top end Mountain Bikes, have a recent history of frames breaking and welds coming apart...Any truth to this?

Answer:
Withou proof sound like the LBS wants to sell you their items. Frames come with warranty that would cover frame defects.
By Christopher S., over a year old
See another answer (1)
Question:

I'm keeping word from my LBD that the Mountain bikes frames have a history of breaking and wields coming apart. Anyone have any proof of this?

Question:

I bought a Gravity 29er hardtail with generally xt grade components. First bike the rear wheel rode closer to frame on the non drive side. Sent first bike back and got another slightly different Gravity 29er hardtail a little bit of upgrade on rims and shock. Bike #2 has the exact same problem. It is not dishing or truing of the rim. When I put a 2.2 tire on there is only 1/8" clearance from tire to frame on non drive side and if wheel looses true at all it will rub. I think that if I get two bikes with the same problem that there must be an manufacturer defect that wasn't caught. I have ask Larry at bike direct if there is a defect with this bike and have received no answer. I do like Larry though and he has been very helpful, but I want an answer. Anyone had same problem?

Question:

my wife inseam is 27inches The bike size is 15 or 17. I assume it would be 15ladies.????

Question:

The math seems funny when you say you have sold more than 100,000 cycles in 15 years and also say that you have sold thousands per week. If you were selling 2,000 cycles a week you would have 100,000 cycles sold per year?

Question:

invoice 182111 haymaker larry in tech dept said to send video. i am new at this stufff. did you get it i messaged just now the video of the wheel of my bike

Question:

How can I check the status of my order that I made today? Thanks, Joe

Question:

Also, I would love to see review on the motobecane cafe century - any model

Question:

Is the geometry of the motobecane cafe century similar to the trek fx? And how about the women's version of the fx vs. the cafe century?

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