We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

From a reviewer: A derailer came bent right out of the box, reviewer stated that it was not warranty covered. Is this correct?

asked by John H. on 4/5/19

1 Answer
Probably the derailed hanger. Probably bent in shipping. Email them for replacement.
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the BikesDirect staff and other customers.

Posting guidelines
Have a question about
Post Review