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Big Fish Games Questions & Answers
174
reviews
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Here’s what consumers have asked with answers from Big Fish Games staff and previous consumers.
3
questions answered
33%
answered in 1 day
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Question:
How did big fish charge me on new debit card i never gave the number to?
Question:
When will i get my answer, why does big fish put out bunk games. i thought i was buying games not files.
Question:
Never had this problem before, why, now. i paid for 4 games, and nothing i want the games i spend $40 on. this is bs!!!
Question:
I need help, bought 4 games, will not download games, only files it states instead of games, that's $40 i paid on these games, and i want games..please need help!!
Question:
I am not a member of the big fish game club, but i am still getting charged monthly. i have read 'how to cancel my subscription' but i do not have the 'cancel my membership' option. i have changed bank and would like to know how to cancel this as so it does not affect my credit.
Question:
I'm going to buy a game for the first time can you make sure that what i download will not have a problem and that it is an original game
Question:
Why all of a sudden are there not free trials on the games anymore? i will not be buying any games at all and spending my money on a game if i can't try it first. i know i'm not the only one that feels this way.
Question:
I have games from a while back and stopped being a customer, is there any way i can reload my games from the past or do i need to join again and pay for them all over again?
Question:
Have submitted 2 help tickets. no confirmation email because cannot access old email which is what the ticket is for. have been locked out for a week as i cannot remember password. it has been longer than 72 hours for first ticket
Question:
Wow! i decided to buy some gold in the free game " farm up " but have just read all the reviews and am certainly happy that i did. it will take a lot of time for you to regain trust. why do you take money from people's accounts once you have their card numbers? you say " buy a game " not, pay rent on a game!
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