There is nothing that can be called a "customer service" at BHLDN, just a bunch of rude incompetent people answering the phone, but that cannot be called a customer service for sure !

I have to agree with you, Alicia. I have dealt with numerous customer service centers, and they are truly the worst. I was told that the charge on my account couldn't be from BHLDN.com since they have no record of an order. I sent them a screenshot as proof. No response. I spoke to three representatives, and they all had a massive attitude problem.

I agree with Alicia,
Rude customer service.
Made me feel like I'm second hand thrift store purchased.
Their product and discrimination was way off.
Bad Business!
And now I have to wait three weeks for a refund.
It's a good thing the purchase wasn't for a wedding
Or I would be one sad bride!