BeyondMenu FAQ | Sitejabber

Question:

This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses . This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses .

Answer:

Please share this, you can Report impersonation here https://support.google.com/plus/troubleshooter/1715140 Submit your driver lisence, business certificate and bank statement, google beyondmenu review and submit all as well. carte24.com

By adam k. over a year old

See more answers (4)

Question:

I always add a tip online, but the receipt shows no tip. restaurant confirmed this. where is all the tip money i've left going? why don't they get it?

Answer:

Hi Judy, can you provide us the order number for clarification? Normally, the system will prompt you to add a tip. However, on the check out page you have the option to choose pay thru BM or pay cash directly to restaurant. If you pay to BM online, we forward those tip payments, delivery charges and order amt to the restaurant every 1st and 16th of the month. They get BM payments bi-monthly. Now, if you choose pay at store or pay by cash at store, the system will not prompt you to enter a tip.

By BeyondMenu C., Customer Service over a year old

Question:

How can i delete my beyond menu account? How can i delete my beyond menu account?

Answer:

Hi, kindly call our customer service hotline at 6307763590 or send us an email at info@beyondmenu.com and will be happy to help you with your concern. Thank you.

By Beyond M. over a year old

Question:

Why is whoever owns bm (what appropriate lettering!) being allowed to post fake reviews, both in the app store and at site jabber? someone here states that they have been using beyond menu since 2011 when the oldest feedback i can find on them anywhere is from 2016? also someone posts a review simply to state that, "this service is not a fraud?" when there are at least a dozen reviews from people who have been defrauded? why does the app still have a 4.6 rating in the app store when there are obviously major fraud risks associated with this company? there are a large number of 5 star reviews from "a google user" but no 1 or 2 star reviews from anonymous users, and hardly any negative reviews at all, when most of the reviews here are negative? google!!! wake up!! obviously something shady is going on and you all don't see it, but i do. i have never seen you drop the ball like this; i am going to have to stop speaking so highly of google when i am talking to people. i hope the owners of beyond menu do not give me phone cancer for posting this, and google- why do i have to call you with the phone do you not have an email address? said average wait time to talk to someone was 2 minutes , bit i do not want to talk to anyone i really just wanted to send you this, why is...omg...perish the thought....a phone call the only option to contact google support through the app store? Why is whoever owns bm (what appropriate lettering!) being allowed to post fake reviews, both in the app store and at site jabber? someone here states that they have been using beyond menu since 2011 when the oldest feedback i can find on them anywhere is from 2016? also someone posts a review simply to state that, "this service is not a fraud?" when there are at least a dozen reviews from people who have been defrauded? why does the app still have a 4.6 rating in the app store when there are obviously major fraud risks associated with this company? there are a large number of 5 star reviews from "a google user" but no 1 or 2 star reviews from anonymous users, and hardly any negative reviews at all, when most of the reviews here are negative? google!!! wake up!! obviously something shady is going on and you all don't see it, but i do. i have never seen you drop the ball like this; i am going to have to stop speaking so highly of google when i am talking to people. i hope the owners of beyond menu do not give me phone cancer for posting this, and google- why do i have to call you with the phone do you not have an email address? said average wait time to talk to someone was 2 minutes , bit i do not want to talk to anyone i really just wanted to send you this, why is...omg...perish the thought....a phone call the only option to contact google support through the app store?

Answer:

Hi, for information regarding our company please check our website http://www.beyondmenu.com/ you can also call our Customer Service Hotline at 6307763590 for more info. Thank you.

By Beyond M. over a year old

See more answers (2)

Question:

How can i change the pick up time? How can i change the pick up time?

Answer:

Hi Michelle, We cannot change the pick-up time once an order has been placed. We suggest you contact the restaurant directly to avoid them from cooking the food too soon or too late.

By BeyondMenu C., Customer Service over a year old

Question:

Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true. Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true.

Answer:

Hi Pam, Yes, they are not true. Our policies and protocols are often misunderstood by people.

By BeyondMenu C., Customer Service over a year old

Question:

Can we use cash instead of credit card? Can we use cash instead of credit card?

Answer:

Hi, sorry for the late reply. Yes, there are restaurants who accept Cash payment for your online order on our website. Please check our website http://www.beyondmenu.com/ for more info.

By Beyond M. over a year old

Question:

Hi i'd just like to know how to update my menu online for my restaurant. Hi i'd just like to know how to update my menu online for my restaurant.

Answer:

Hi, to update your menu online please send us a copy of your menu via email. You can send it to info@beyondmenu.com please make sure to put your restaurant's name and phone number on the subject line. Thank you.

By Beyond M. over a year old

Question:

Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business

Answer:

I'm interested, I had a bad experience with them. Please explain..

By Timeka Simone H. over a year old

Question:

Where is my review for goodie's cafe? i posted it last night.

Answer:

Hi, let us help you find your review, may we ask for the details of the restaurant like phone number or address? You can also call our Customer Service hotline at 6307763590 for further assistance, thank you.

By Beyond M. over a year old

BeyondMenu Questions & Answers

This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses . This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses .

I always add a tip online, but the receipt shows no tip. restaurant confirmed this. where is all the tip money i've left going? why don't they get it?

How can i delete my beyond menu account? How can i delete my beyond menu account?

How can i change the pick up time? How can i change the pick up time?

Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true. Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true.

Can we use cash instead of credit card? Can we use cash instead of credit card?

Hi i'd just like to know how to update my menu online for my restaurant. Hi i'd just like to know how to update my menu online for my restaurant.

Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business

Where is my review for goodie's cafe? i posted it last night.

Can’t see your question? Ask to get answers from the BeyondMenu staff and other customers.

BeyondMenu Questions & Answers

This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses . This company has hijacked my google business page ..can anyone tell me how do i get it back...they are giving me bunch of excuses .

How can i delete my beyond menu account? How can i delete my beyond menu account?

How can i change the pick up time? How can i change the pick up time?

Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true. Omg, i used you guys for the first and am now reading the reviews and they are horrible. please tell me they are not true.

Can we use cash instead of credit card? Can we use cash instead of credit card?

Hi i'd just like to know how to update my menu online for my restaurant. Hi i'd just like to know how to update my menu online for my restaurant.

Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business Anyone interested in the class action lawsuit facebook is trending about this pos joke of a business

Where is my review for goodie's cafe? i posted it last night. Where is my review for goodie's cafe? i posted it last night.

Can’t see your question? Ask to get answers from the BeyondMenu staff and other customers.

Where is my review for goodie's cafe? i posted it last night.