BetterMe
Questions & Answers
Here’s what buyers have asked with answers from BetterMe staff and previous consumers.
63
questions answered
0%
answered within 1 day
Answer:
Hello! Our team is always available for assistance at care@betterme.world. You can reach us via email. And we will gladly review your request. Kind regards, team BetterMe
By BetterMe S., over a year old
Answer:
Hello! After the payment on a website, each user creates a BetterMe account with a password. Once the app is installed, one will need to just log into this account for the app to recognize your paid subscription. We will gladly help you at care@betterme.world and also provide you with advice on app usage. Kind regards, team BetterMe
By BetterMe S., over a year old
Answer:
Hello! We apologize for this inconvenience. Please provide us with the 7-digit ID number of your email as an updated reply to this review. This way, we will locate your messages and get back to you shortly. Alternatively, you can reach us directly at care@betterme.world. Kind regards, team BetterMe
By BetterMe S., over a year old
Question:
I dyeWeo have a question
Answer:
Hello! Our team is always available for assistance at care@betterme.world. You can reach us via email. And we will gladly review your request. Kind regards, team BetterMe
By BetterMe S., over a year old
Question:
I want to cancel my subscription to wall pilates I cannot do these due to my knees and hips
Answer:
Hello! In order to cancel your subscription, please follow these steps: Open the BetterMe app - tap More - Help - Manage subscription. In case of any difficulties, just email us at care@betterme.world. We will be more than happy to help you out. Kind regards, Team BetterMe
By BetterMe S., over a year old
Answer:
Hello. We apologize if your email remained without a reply. Let's try to fix it together. For a faster resolution, you can email us directly at care@betterme.world. Alternatively, you can provide a 7-digit ID number of your automated email here as an updated review reply. Kind regards, team BetterMe
By BetterMe S., over a year old
Question:
I would like to cancel my whatever to Betterme, I have been trying since the day I gave CCard info
Answer:
Hello. There is a 'Manage subscription' button directly in the app. If you have any difficulties canceling your subscription, our team will be glad to help you at care@betterme.world. Kind regards, team BetterMe
By BetterMe S., over a year old
Answer:
Hello! Thank you for letting us know about that. Please contact us at care@betterme.world. This way, we will be able to review all the details and provide you with further advice on how to access your plan and where to start. Kind regards, team BetterMe
By BetterMe S., over a year old
Answer:
Hello. Thank you for sharing your comment. Please contact us at care@betterme.world, and we will help you access your plan. Kind regards, team BetterMe
By BetterMe S., over a year old
Question:
I want to cancel my subscription, in name of Donnie Wilson and your web site does not allow.
Answer:
Hi! You can easily cancel your subscription directly in the app (More Manage Subscription) or by contacting us at care@betterme.world. Meanwhile, we have not found a request from you with a more detailed description of the problem you are experiencing. Our team is always ready to offer a solution. Feel free to contact us at any time. BetterMe
By BetterMe S., over a year old
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