• BetterMe

BetterMe

Overview

BetterMe has a rating of 4.6 stars from 8,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and next day. BetterMe ranks 1st among Diet sites.

  • Service
    353
  • Value
    368
  • Quality
    315

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 95.6%
Positive
7,543
Neutral
138
Negative
209
92
See all photos

What reviewers want you to know

Positive highlights

  • So far, it's been fantastic and look forward to more work outs!
  • I love how it keeps track of everything from my exercises to my water intake.

Critical highlights

  • I will be notifying Instagram regarding their lack of customer service.
  • They charged my credit card 99.99 These guys are thief, a great thief.
How would you rate BetterMe?
Top Positive Review

“On my way to a better me!”

Adri G.
3/3/24

Better Me is my personal online plan to decide how I want to loose weight and at the same time live healthier! I simply love the pilatus classes and then follow it up with another class of workout. I start my day with the exercises and feel refreshed and ready for whatever curve balls the day might give! Our town's supermarkets do not sell nice fresh seafood or fresh berries throughout the year, so I have to make other plans to substitute salmon, etc in the recipes, such as frozen berries and seafood. Thank you for this amazing plan!

Top Critical Review

“Unfair Refund Policies and Deceptive Practices”

Milan Z.
2/13/24

I'm disappointed by their unfair refund policies and lack of transparency. The refund process is complicated, with hidden fees not disclosed during purchase. Their marketing is misleading, promising more than the actual product delivers. Customer service was unhelpful. I caution others to be wary of better me due to these issues.

Reviews (8,471)

Rating

Timeframe

Other

Reviews that mention popular keywords

work outs (714) water intake (116) meal plans (196) customer service (63) credit card (38)
Thumbnail of user adrig4
1 review
2 helpful votes
March 3rd, 2024
Verified purchase

Better Me is my personal online plan to decide how I want to loose weight and at the same time live healthier! I simply love the pilatus classes and then follow it up with another class of workout. I start my day with the exercises and feel refreshed and ready for whatever curve balls the day might give!
Our town's supermarkets do not sell nice fresh seafood or fresh berries throughout the year, so I have to make other plans to substitute salmon, etc in the recipes, such as frozen berries and seafood.
Thank you for this amazing plan!

Thumbnail of user stevet1588
1 review
5 helpful votes
February 19th, 2024
Verified purchase

57 and never exercised in my life. Being a bricklayer and playing squash was all the work out i needed. Got out of bricklaying, then more recently stopped squash (home/life reasons) I realised I was getting soft.
The Better Me app I found and subscribed (after a few months deciding if it was legit) and it's fantastic. The workouts are short and sweet. If I'm feeling motivated I do a second workout from the extensive extras list. My two daughters visited from Melbourne a week ago and three of us did chair yoga together. Awesome!

Products used:
Just the app.

Service
Value
Shipping
Returns
Quality
Thumbnail of user natashak451
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I find the app and workouts really manageable and easy to use. I am already noticing how such a short workout is effecting my body; definitely feeling sore afterward and even though the workout is short, it feels very targeted and effective. I have also noticed my habits around food and walking have improved because I'm doing the workout every day and all the added extras on the app that support a healthy lifestyle. I'm a working mum, so this amount of exercise is perfect and doable for me.

Products used:
Fitness app

Service
Value
Quality
Thumbnail of user joane486
1 review
2 helpful votes
February 2nd, 2024
Verified purchase

I'm a 68 yr old woman in good shape for my age. But over the last 5 years a persistent belly has been revealing itself! I saw the ads for Better Me & thought 'why not'? Workouts are REAL! Customized for me. I'm feeling muscles I don't remember having! It's great to touch my toes again in less than a week! I'm in for the long haul! Can't wait to see the results after 3 weeks! Don't hesitate - you can do it, too!

Thumbnail of user cristinas228
1 review
2 helpful votes
February 24th, 2024
Verified purchase

This app changed my days. Best choice in a long time.From the first lesson, I have enjoyed every minute of it! Now I look forward to my next day to unlock because the exercises are very well explained and easy to follow also the meal plan is amazing and very clear. If you have second thoughts about it forget it is the best app that will help you to be much happier with a lot of aspects of your life!

Thumbnail of user lauram3996
1 review
1 helpful vote
March 4th, 2024
Verified purchase

I've only done this 2x. It's a good workout. I think what would make it better is:
1) group exercises. For instance do all the sitting ones together, all the standing ones together, all the lying down ones together, etc.
2) be able to see the meals a week or two out so one can plan and shop accordingly.
3) get a real response when you contact support rather than be given a bunch of links to articles that don't help.

Thumbnail of user nikolayh5
1 review
0 helpful votes
April 26th, 2024
Verified purchase

"Absolutely love this sports app! It's my go-to for staying active and connected with my fitness goals. The interface is sleek and user-friendly, making it easy to track my workouts, set personal records, and even join challenges with friends. The variety of sports and activities cater to every interest, ensuring there's always something fun to try. Plus, the motivational features and community support keep me inspired and accountable. Highly recommend!"

Thumbnail of user christind31
1 review
9 helpful votes
January 10th, 2024
Verified purchase

You hear it every year. Shedding a few pounds or being a healthier version of yourself is almost always at the top of everyone's list. Most resolutions barely make it over a week, and after a month, well forget about it. BUT this app, is FANTASTIC! It sets reminders to drink water, work out, has a meal plan and so much more. There are a ton of different work outs. Some of the work outs seem so easy and calming, you won't even feel like a workout, until the next morning when you're sore.

Thumbnail of user taraj277
1 review
2 helpful votes
February 7th, 2024
Verified purchase

So far I'm only two days in and I find all of the content really interesting and informative and I love the menu options. I appreciate the fact that the app reminds me to log my food to track my calories and by doing this it gives me a push to continue with this very new path. Thanks 🙏🏽 for this game changer. I've gotten my 72 year old mother on board as well. And I've been trying to get her into something… anything for better health and mobility! Thanks again

Thumbnail of user martinl650
1 review
1 helpful vote
January 12th, 2024
Verified purchase

So far I'm new in and have not kept up but looking into what's on offer and the advice and add on packages the whole package is fantastic value for money.
I spoke about it with a friend who's a PT and he completely backed up my opinions. The workouts albeit I'm just starting out are easy to follow and you really feel the benifit of them. All in I think its definitely something I'll keep doing after my program ends and I'll renew and continue using this at hopefully a higher level.

Thumbnail of user sarahr2120
1 review
2 helpful votes
January 24th, 2024
Verified purchase

I've been using BetterMe for just a few days now, and I'm incredibly satisfied with the results. The workout plans and nutrition guidance make it easy to stay on track. The app's user-friendly interface enhances the overall experience, and I appreciate the variety of exercises tailored to my fitness goals. It helps me to move more often an even to drink more water. Highly recommend for anyone looking to improve their health and well-being!

Thumbnail of user alyssab344
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

I'm only on day 3 of workouts, but I am loving it so far. I enjoy That after your work out it asks if it was too easy, and if you feel it was, the app overs you other short workouts so you can keep going. The recipes are pretty tasty, and logging my foods has helped me to see where I'm going wrong with my intake. This app is perfect for a all, especially those with busy lifestyle where you may only have 20 minutes to squeeze in a workout at home while the kids nap.

Thumbnail of user brittaniw25
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I have only been using the better me app for 3 day I absolutely love it! I recommend if your thinking about it do it! It's a game changer the help you with everything work out keep track or food water clearing your mind personal trainers online you choose who feel would fit with you best even can get a better me fit watch to keep even more data on your progress! I'm telling you I'm so glad I took the step and got on this app! You won't either so i say go for it!

Thumbnail of user michellet2130
1 review
0 helpful votes
March 28th, 2024
Verified purchase

I joined this site seeing all the positive feedback and after going back and forth researching. I joined.
This app: program has more then I even knew it offered.

Easy to navigate, easy plans, the workouts are a bit quick in steps to allow for time to get off the floor and get into a standing position. But I'm hoping in time, it'll get easier.

Food log, it's simple and accurate.

Extras for menus and meal planning.
Huge bonus.

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello there!
That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! We're very glad to see you like what our app has to offer.
Kind regards, Team BetterMe

Thumbnail of user tamaran144
1 review
0 helpful votes
April 4th, 2024
Verified purchase

It's been years since I realize that I need to be more physically active but it seemed there was nothing that could motivate me.
I love your app. It's really user friendly and the exercises are not only really perfectly designed for my beginner's needs, but they are also not stressing me out at all. Quite the opposite. Every day, I look forward to continuing with my practice. As of right now, can't wait to be done with work so I can go practice :)

Thumbnail of user majorboot
1 review
5 helpful votes
November 7th, 2023

Constantly get this error message when trying to log in to site. ( Ooops... Something went wrong
Please, try again later or do some push-ups to kill the time :)) I don't need to pay money to do push ups, I can work that out myself. Totally unsatisfied with service after the first week or so. After that it was just a hit and miss situation. I would rather have kept my money and bought meat pies and Schooners. NOT HAPPY JAN!

Tip for consumers:
Walk more and drink light beer.

Products used:
Better Me exercise program

Service
Value
Quality
Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello! Thank you for letting us know about that.

We would really like to help you. Please, contact us at care@betterme.world, and we will do everything to improve the whole situation. Our team will be happy to offer you a solution.

We will look forward to your reply.
Kind regards, team BetterMe

Thumbnail of user kayz46
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

So far I'm enjoying the app. If I could make any suggestions, it would be to allow the user to "share" after they do a workout. I know that motivates a lot of people. I like that it tracks through my phone, so I can still use it with other apps, like "lose it." I don't think the calorie counter is quite as easy or user-friendly as "lose it." I usually track my food with it, then just enter total calories into BetterMe.

Thumbnail of user carmenp404
1 review
6 helpful votes
January 17th, 2024
Verified purchase

I've had multiple back surgeries and I'm more out of shape than ever before. I needed exercise that I could do anywhere, and that would not hurt my back. In the past I'd try taking on too much at once and quit after a short time. Although this is my first week, I feel like I can do these workouts and get good exercise without over doing it. They are fairly short and simple, but are definitely effective because I am sore in a good way. I'm looking forward to seeing what changes come over time.

Thumbnail of user shayner24
1 review
1 helpful vote
February 8th, 2024
Verified purchase

"I've tried numerous apps, both free and paid, but none have quite matched the reliability and comprehensive features of this one. It's like an all-in-one solution that truly delivers. Unlike other apps where I've encountered hidden fees or the need for additional payments despite having premium access, this app provides everything seamlessly. The instructional videos are clear and easy to follow, and the additional articles provide valuable information. Overall, it's definitely worth every penny spent."

Thumbnail of user wandab627
1 review
0 helpful votes
February 21st, 2024
Verified purchase

I recently started using BetterMe and couldn't be more impressed with its functionality and user friendly app. This app has made a significant impact on my daily routine, streamlining workouts. The developer have clearly put a great deal of thought and effort into creating a too notch app that caters to its users needs. I highly recommend BetterMe for anyone looking to build muscle in the comfort of your home. Better yet anywhere with a clear space. 😀

Service
Value
Quality
Thumbnail of user tamac6
1 review
0 helpful votes
March 9th, 2024
Verified purchase

Just started. Wish I could add food separately for calorie intake still playing with that. Hoping I stay interested and finish.

Thumbnail of user tammiec119
1 review
0 helpful votes
April 7th, 2024
Verified purchase

I'm a 56 year old female who never struggled with weight until peri menopause and menopause set in. Plus genetics at my age. I tried stationary bike riding, which helped but not enough. I initially started the indoor walking 28 day workout and absolutely loved it. I will continue to do the indoor walking exercises, but have now also moved on to the seniors workouts - the toned tummy workout is amazing. I am thankful for this app. It's been a huge motivation and I've stuck with it for two months now.

Thumbnail of user jaimed210
1 review
3 helpful votes
January 18th, 2024
Verified purchase

I've been using BetterMe for a few months now, and I'm really impressed with the app. The workouts are challenging but doable, and I love that I can choose from a variety of exercises, including yoga, strength training, and cardio. The app also provides personalized training plans based on my fitness goals, which has been really helpful. Overall, I would highly recommend BetterMe to anyone looking for a great workout app!"

Thumbnail of user edithr138
1 review
2 helpful votes
January 16th, 2024
Verified purchase

I love that the App has so many features from water and meal tracking/plans to steps tracking and a library of various short workouts. And. So. Much. More!
I started with the 28-day Somatic Exercises, and then I added a meditation component. There are also other plans you can purchase, repeat the Newbie Plan, or choose workouts from the library. I haven't used a coach, yet, but that's an option as well.

Search for the BetterMe App in your App Store to check it out! Good luck on your journey!

Thumbnail of user ramadhana2
1 review
1 helpful vote
March 30th, 2024
Verified purchase

Better Me is more than just an app; it's a comprehensive tool that guides, educates, and motivates. Whether you're a beginner or looking to push your limits, this app will undoubtedly assist you on your calisthenics journey. Its commitment to quality and user experience makes Better Me stand out in the crowded fitness app market. With features like personalized training plans, in-depth tutorials, and a user-friendly interface, Better Me comes highly recommended.

Service
Value
Quality

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 2 days

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4.6
8,471 reviews
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