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on 6/25/10Regarding Bestbrandvalues.com - The BBB of West Palm Beach, FL 33407 has them as "DiscountBookSale, LLC. I filled out an on-line complaint this week. I received a letter from them today (Friday). In part it stated "We have formally processed your complaint and sent it to the above named company. We will send you a copy of their response as soon as we receive it." I am impressed with this BBB so far. Their phone number is 561-842-1918.