why are my attempts at login on your site always saying the info is wrong? I never changed it from the first time I submitted it!?

asked by David L. on 8/20/18

1 Answer
Thumbnail of user alyonas2

Dear David,

In order to restore your access to this profile, please go to the page *Forgot your login info?*. There please, enter your login number or your email and press Submit. A new password will be generated and sent to your email.

As far as I know, our customers receive notification emails from our website, which inform about new letters from the ladies in your inbox on our website. You are welcome to find such a notification email in your inbox and find one of these two paragraphs:

You have new letter from (lady's name). You are welcome to *login to your mailbox* at Behappy2Day.com.

Or

This is an automated message. Please do not hit Reply. If you have any questions you are welcome to ask them through *this link*

When clicking on one of the links in these paragraphs, you will be redirected to our website and logged in automatically. After it, you are welcome to go to *Change Password* section, where you can create a new password and save it.

I sincerely hope that my recommendations will be useful for you. In case you still cannot log in on our website, please don't hesitate to contact me again, I will be glad to assist you further.

Please feel free to ask any questions.
Best regards,
Marina.
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Customer Support Team
Be Happy International Dating Agency
www.behappy2day.com

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