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Beauty Bay
Questions & Answers

254 reviews

Here’s what buyers have asked with answers from Beauty Bay staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

Did you experience any bad reactions from using Beauty Bay?

Answer:
Yes, they supplied cookie cuter replies, they don't read customer questions
By Linh L., over a year old
See more answers (2)
Question:

Is this the only place to buy Beauty Bay products or are there online stores that are cheaper?

Answer:
Beauty Bay was cheaper due to Black Friday sale which is why I sent with them
By Linh L., over a year old
See another answer (1)
Question:

Hi there I have bought a curling wand but I have no email of confirmation back or a delivery date. Can you help me with this please? Many thanks Irene

Question:

It's been over 2 months since I've placed an order, it's not even dispatched yet, nor they are providing me a refund,...??

Answer:
I placed an order 6 weeks ago. They have been pretending they are investigating and refuse to refund or replace my order.
By Karianne N., over a year old
See another answer (1)
Question:

why is it so impossible to make contact with staff? To wait at least 5 days for a reply to an email is unacceptable. Not able to make phone contact

Question:

I ordered something Jan 31st, and I still never got it. Now after reading reviews I am scard I will not receive nor get my money back any help please?

Question:

Do you deceive people?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?