AVS4YOU Questions & Answers

Here’s what consumers have asked with answers from AVS4YOU staff and previous consumers.

23 questions answered

9% answered in 1 day

Question:

My avs audio editor has stopped saving files. i tried to reinstall it and i get the demo version. My avs audio editor has stopped saving files. i tried to reinstall it and i get the demo version.

Answer:

Dear Jeff, Thank you for the request. We would advise you to contact our Support Team: http://support.avs4you.com/ Thank you in advance. Best regards.

By Tammy W., Senior Marketing Manager over a year old

Question:

I need to convert large mkv files to mp4. does this conversion also compress the file? the file in question is 45 gb... i would like it to shrink to 10gb or even 5 gb I need to convert large mkv files to mp4. does this conversion also compress the file? the file in question is 45 gb... i would like it to shrink to 10gb or even 5 gb

Answer:

Dear Javier, Thank you for the question. To reduce the source video file size with the help of AVS Video Converter, please read the following instructions: http://www.avs4you.com/guides/reduce-video-file-size.aspx If it does not resolve the issue, please contact our Support Team: http://support.avs4you.com Best regards.

By Tammy W., Senior Marketing Manager over a year old

Question:

I see many complaints with the "only for use on one computer," most of which were over 6 months old before claire b provided a response asking what else avs can do to help. as another user, here is my answer, "change the eula to indicate it may only be installed on one computer at a time" so that someone may move avs4you to a new computer (i can do this with windows, why can't i do it with this application?" I see many complaints with the "only for use on one computer," most of which were over 6 months old before claire b provided a response asking what else avs can do to help. as another user, here is my answer, "change the eula to indicate it may only be installed on one computer at a time" so that someone may move avs4you to a new computer (i can do this with windows, why can't i do it with this application?"

Answer:

Dear Steve, Thank you for the suggestion. We will definitely consider it. We would also inform you that AVS4YOU Team is always ready to offer you the best solutions for your PCs. We hope this helps, otherwise please do not hesitate to contact us anytime. Best regards.

By Tammy W., Senior Marketing Manager over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

AVS4YOU Questions & Answers

My avs audio editor has stopped saving files. i tried to reinstall it and i get the demo version. My avs audio editor has stopped saving files. i tried to reinstall it and i get the demo version.

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