AuthenticateFirst Questions & Answers

Here’s what consumers have asked with answers from AuthenticateFirst staff and previous consumers.

16 questions answered

19% answered in 1 day

Question:

Hey i want to ask price for authentication for a lv. is still $10? did i need coa if its just for my personal use? Hey i want to ask price for authentication for a lv. is still $10? did i need coa if its just for my personal use?

Answer:

Hi - all brands excluding Hermes are $15.00 for professional opinion. You do not need a COA - but you can always upgrade in the future if you need one. I'm here to help, please let me know if there are any questions or concerns.

By G N., over a year old

Question:

Hi there. does your team authenticate vintage gianni versace items?

Answer:

Yes, we authenticate Gianni Versace. Please visit our website at authenticatefirst.com

By G N., over a year old

Question:

Do you have a expert in 1960's ladies levi jeans? these are new old stock , does your service include ball park valuation? thanks debbie............. Do you have a expert in 1960's ladies levi jeans? these are new old stock , does your service include ball park valuation? thanks debbie.............

Answer:

I'm sorry, we do not authenticate Levi's. Thank you for checking!

By G N., over a year old

Question:

I emailed the pics yesterday but i have not heard from you. how long does it take for usual? I emailed the pics yesterday but i have not heard from you. how long does it take for usual?

Answer:

Most of the questions are answered in our confirmation email when we receive your photos. Our normal turnaround time is 2 business days or less. Please check your spam folder if you did not get our email.

By G N., over a year old

Question:

I bought a coach bag at the macomb il. goodwill. i googled tips for authenticity.. stitches are uneven. you said it was real....what gives? I bought a coach bag at the macomb il. goodwill. i googled tips for authenticity.. stitches are uneven. you said it was real....what gives?

Answer:

The bag you bought was not new. There are many aspects that go into authentication. Uneven stitching could be caused by wear and tear, or weight put on the bag from use. We recommend you seek a 2nd professional opinion for your own peace of mind.

By G N., over a year old

Question:

I purchased an item online and it does not seem to be authentic. i can tell from looking at it and touching it. it is a coach bag, what are your fees? I purchased an item online and it does not seem to be authentic. i can tell from looking at it and touching it. it is a coach bag, what are your fees?

Answer:

Hello For an emailed opinion (no certificate) all brands excluding Hermes and watches is $10.00. For a COA (certificate of authenticity) all brands excluding Hermes and watches is $20.00. We also offer written statements which are used in the case of disputes and court cases for $50.00

By G N., over a year old

Typical questions asked:

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AuthenticateFirst Questions & Answers

Hey i want to ask price for authentication for a lv. is still $10? did i need coa if its just for my personal use? Hey i want to ask price for authentication for a lv. is still $10? did i need coa if its just for my personal use?

Hi there. does your team authenticate vintage gianni versace items? Hi there. does your team authenticate vintage gianni versace items?

Do you have a expert in 1960's ladies levi jeans? these are new old stock , does your service include ball park valuation? thanks debbie............. Do you have a expert in 1960's ladies levi jeans? these are new old stock , does your service include ball park valuation? thanks debbie.............

I emailed the pics yesterday but i have not heard from you. how long does it take for usual? I emailed the pics yesterday but i have not heard from you. how long does it take for usual?

I bought a coach bag at the macomb il. goodwill. i googled tips for authenticity.. stitches are uneven. you said it was real....what gives? I bought a coach bag at the macomb il. goodwill. i googled tips for authenticity.. stitches are uneven. you said it was real....what gives?

Can’t see your question? Ask to get answers from the AuthenticateFirst staff and other customers.

Hi there. does your team authenticate vintage gianni versace items?