Auction.com Questions & Answers

Here’s what consumers have asked with answers from Auction.com staff and previous consumers.

60 questions answered

15% answered in 1 day

Question:

How do i get out of an auction.com contract. i've paid the $5,000 earnest money & sent buyer info sheet. How do i get out of an auction.com contract. i've paid the $5,000 earnest money & sent buyer info sheet.

Answer:

Hi Cindi. Please contact our Live Support team as they can better answer your question: https://auc.tn/LiveChat.

By diane n., VP of Marketing over a year old

Question:

What additional fees are incurred if you win a bid? What additional fees are incurred if you win a bid?

Answer:

Hi Edward. Thank you for your question. Please contact our Live Support Team as they can better answer your question: https://auc.tn/LiveChat.

By diane n., VP of Marketing over a year old

Question:

Hi i want to bid on property . i have a question. if we have any lean on property who will pat the lien , since property is as is sale -jas Hi i want to bid on property . i have a question. if we have any lean on property who will pat the lien , since property is as is sale -jas

Answer:

Hi Jaspreet. This can vary by state or even by county. Is the property you are referring to a foreclosure? If so, please call (800) 280-2832 and you can speak with someone directly. Thank you.

By diane n., VP of Marketing over a year old

Question:

Why do you have such bad reviews??i was signed up for an auction, but seeing all of the reviews auction.com seems to be a shady company.. Why do you have such bad reviews??i was signed up for an auction, but seeing all of the reviews auction.com seems to be a shady company..

Answer:

Hi Susan, Thank you for reaching out and expressing your concern. Buying real estate at an auction is a different experience than buying through traditional channels. There are nuances to buying online vs in-person, and depending on the location, there are also things you should know. I am happy to help you with any questions you have. Do you have a property of interest I can look into for you? This way I can provide you with detailed information about the property and the type of auction. You can also reach out to me directly via email at connect@auction.com. My name is Cynthia. Thanks again!

By diane n., VP of Marketing over a year old

Question:

I won an auction 2 months ago and after wiring the deposit and filling out the purchase agreement ive heard nothing since. when will i hear something I won an auction 2 months ago and after wiring the deposit and filling out the purchase agreement ive heard nothing since. when will i hear something

Answer:

Hi Ken. Will you please provide more information so I can look into this for you? What is the property's address and your full name? Thank you.

By diane n., VP of Marketing over a year old

Question:

Who does auction.com go through to hire who 'secures' the property? why don't they get a lock smith instead of busting down the front door? Who does auction.com go through to hire who 'secures' the property? why don't they get a lock smith instead of busting down the front door?

Answer:

Hi Nancy. The Seller of the property is who secures it. Auction.com is simply the listing platform where sellers can list their properties. Thank you.

By diane n., VP of Marketing over a year old

Question:

How can i get a copy of the bidding and postings of a recent sale? How can i get a copy of the bidding and postings of a recent sale?

Answer:

Hi Scott. We currently do not provide this information on our website, but you can call our Customer Service line at (800) 793-6107 to inquire.

By diane n., VP of Marketing over a year old

Question:

How can i tell if i will get clean title? How can i tell if i will get clean title?

Answer:

Hi Carol. You will need to perform a title search to ensure you are receiving a property with a clean title. Please let us know if you have additional questions.

By diane n., VP of Marketing over a year old

Question:

Hi just wondering how much it cost to let the house? are there any additional upfront cost? are there any commissions? are there any add closing costs

Answer:

Lots of closing costs best to request an estimate before wiring the earnest money

By MICHAEL S. over a year old

Question:

Does auction.com bid against real bidders to get the price up? Does auction.com bid against real bidders to get the price up?

Answer:

YES IT DOES AND IT CLEARLY STATES THAT!

By Tomcat T. over a year old

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