Auction.com Questions & Answers

Here’s what consumers have asked with answers from Auction.com staff and previous consumers.

60 questions answered

15% answered in 1 day

Question:

Do you sell as a clear title? thru a title company? Do you sell as a clear title? thru a title company?

Answer:

Those are three questions. - Are all the titles clear. I don't think so, but they need to disclose that to you up front if it is not. You should also get Title insurance, that way if they are lying to you, you get your money back though the insurance. - Do they work though a title company. Yes, they work with their company though. So expect getting the bare minimum of customer service.

By M F. over a year old

Question:

If you buy from the primary lien holder are any other secondary liens cancelled or is there a chance you may inherit a home equity loan.

Answer:

They would need to disclose that to you, if you see "free and clear" title then they are saying there is not.

By M F. over a year old

Question:

So is everything online for the bidding? does the bidding continue on as long as there is active bidding or it closes at a certain time?

Answer:

Hi Paul. We have foreclosures, which are typically an in-person auction, and bank-owned properties, which are online auctions. Some foreclosures in OH and FL are online. There is an end-time assigned to each auction. However, bids placed within the final 2 minutes will extend the auction. This keeps the auction fair by allowing all bidders to place their own last-minute bids.

By diane n., VP of Marketing over a year old

Question:

How to visit and buy foreclosure properties via online auction? thank you. How to visit and buy foreclosure properties via online auction? thank you.

Answer:

Hi Chau. Some of our online auctions allow for interior access. If this is the case, it will be indicated on the property details page. To bid at an online auction, you will need to create a free Auction.com account and register to bid on the property. You will do this from the property details page. If you have additional questions, please reach out to us on live chat here: https://auc.tn/LiveChat.

By diane n., VP of Marketing over a year old

Question:

Does the buyer register and complete the bidding process or as his agent, am i responsible for doing the online bid Does the buyer register and complete the bidding process or as his agent, am i responsible for doing the online bid

Answer:

Hi Roxann. Our Live Chat team can answer this question for you. You can reach them here: https://auc.tn/LiveChat.

By diane n., VP of Marketing over a year old

Question:

Is your service free Is your service free

Answer:

Hi Jim. There is no cost associated with using our website.

By diane n., VP of Marketing over a year old

Question:

Why did the inspection report suddenly disappear from a property that i was interested in? i'm highly suspicious now Why did the inspection report suddenly disappear from a property that i was interested in? i'm highly suspicious now

Answer:

Hi John. Would you mind sharing the property address and I can look into this for you?

By diane n., VP of Marketing over a year old

Question:

What am i being charged for? the amount is $39.99. what am i being charged for? What am i being charged for? the amount is $39.99. what am i being charged for?

Answer:

Hi David. I am not sure what charge you're referring to. There is no charge to use our website.

By diane n., VP of Marketing over a year old

Question:

I recently found a place and am canceling all my subscriptions to auction-type sites. is there a charge for auction.com, if so, how do i cancel?

Answer:

Hi David. There is no charge to join Auction.com. Would you like to stop receiving our emails? If so, please provide the email address associated with your account and I will take care of it. Thank you.

By diane n., VP of Marketing over a year old

Question:

When does a property get dismissed from this auction site! When does a property get dismissed from this auction site!

Answer:

Hi Janie. Cancellation of a property auction may be due to a mutual agreement, bankruptcy, beneficiary's request, trustee's discretion, or operation of law for example. Can I help you with anything else?

By diane n., VP of Marketing over a year old

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