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Is Asurion a scam or a legit company?

asked by Sam S. on 6/29/20

5 Answers
It seems like a scam operation to me. They take your money for warranties and don't do the repairs.
Helpful (0)
I feel like I was scammed. It is very aggravating.
Helpful (0)
DO NOT GET THEIR PHONE INSURANCE. It is not as advertised. They charge you $15 a month for next day phone replacement (you have to pay $125 for this) but the whole process is not simple. YOU WILL CALL THEM EVERYDAY FOR A WEEK. And still not be sure if you will get a replacement. NOT AT ALL 1-2 DAYS.

They say less than $30 for cracked screen repair, but if they see any minor blemishes on the phone - even aesthetic scratches, they will refuse to fix your phone and only charge the $125 replacement which you will have to handle for a whole week.

DO NOT GET THIS SERVICE. Best to buy a phone through amazon, they have free cracked screen repair. Or find other phone insurance. If you have any suggestions, please let me know. I need to change my service.
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Promise to provide service but they discriminate when it comes to delivering.
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They are fraudulent. We have spent a lot of money insuring our phones, and when the phone was lost, they are denying our claim.
Helpful (0)

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