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How easy is it to get a hold of customer service at Art.com?

asked by Steven O. on 12/15/18

5 Answers
By being cand to the costumes and understand what the costumes wants to say and don't be rude to them.
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Easy via chat. Reached to them trying to track order since their site was glitchy. They have since fixed the issue.
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Much too long! Over 15 Minutes.
I will not be a customer in the future
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It was easy to contact customer service through "Live Chat". They were able to cancel my order because they could not fulfill the order.
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Chat feature is available later than phone number, however I lost the connection to the chat feature and had to log back in and talk to a different person. I got the feeling that they were handling multiple people, not just me, and that English wasn't there first language.
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