Ariel Avenue Questions & Answers

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Here’s what consumers have asked with answers from Ariel Avenue staff and previous consumers.

5 questions answered
20% answered in 1 day
Question:

How easy is it to get a hold of customer service at arielavenue.com?

Answer:

You can't. Only an e-mail address is provided. Absolutely no other contact details.

By Lynn L.
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Question:

Why did you add an extra item of 299,97 $ on my order of 29.97 $ only. i sent several e-mails to cancel this order and you did not get any answer.

Answer:

Same things happen to me, they add in $299.97 and all the stuff I order I dont receive until now.

By helena L.
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Question:

Did they change aerial avenue to girlish avenue???they won't reply to any of my emails.

Answer:

They did but now Girlish Avenue is gone too smh. I just checked my order status 2 days ago and now it's all gone, along with my money.

By Tanika B.
Question:

How do i get my money back. ordered 3 months ago. also took extra money for fur coat i didnt order.

Answer:

Same things happen to me, they add in the coat Maya- Plaid Fur Coat And until now, none of my stuff i receive. Can we report them to police

By helena L.
Question:

Q 1: did anyone ever receive their original order? q 2: did anyone got their money back for the extra item added? from them or from the bank?

Answer:

I never received my order. Have checked the site everyday since I placed my order, now the whole web site is gone along with my money!

By Tanika B.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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