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Anniecloth Questions & Answers

5,215 reviews
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Here’s what consumers have asked with answers from Anniecloth staff and previous consumers.

141 questions answered
4% answered in 1 day
Question:

Answer:

Currently, most of our items are manufactured in China.If you run into any issues, feel free to drop us an email(service@anniecloth.com) and we will get back to you ASAP. Best regards, CS team

By - l.,
Question:

I order a couple of items on april 21 and am still waiting for delivery. i emailed company and they say could take a month. almost month. no updates.

Answer:

Sorry for the delay and thanks for your patience. Could you pls tell us your order number so that we can check for you? If you run into any issues, feel free to drop us an email(service@anniecloth.com) and we will get back to you ASAP. Best regards, CS team

By - l.,
Question:

Why are your rating so low. fraudulent scams that is why.

Answer:

Anniecloth is trustworthy. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If you run into any issues, feel free to drop us an email(service@anniecloth.com) and we will get back to you ASAP. Best regards, CS team

By - l.,
Question:

I need the measurements for size l be and up. the information is to the far right side of my phone. basically, too far for me to read them. c. kush

Answer:

Can u pls send us the link/url of the item or tell us the SKU so that we can check? If you run into any issues, feel free to drop us an email(service@anniecloth.com) and we will get back to you ASAP. Best regards, CS team

By - l.,
Question:

Is annie cloth an american company? i don't want to buy and have anything shipped from overseas right now.

Answer:

Sorry to inform you that we are located in China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.
Question:

Answer:

Sorry for all inconvenience. We are located in China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.
Question:

I ordered several items, received completely different material/size. material is cheap and service is horrible. shipped from china.

Answer:

Sorry for all inconvenience. We will try our best to improve it. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.
Question:

Answer:

Sorry for all inconvenience. We have sent you tracking number by email. Check the email carefully. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.
Question:

I like return some item i received. please give me returning address and phone no. i have some questions. chizukowayne@gmail.com

Answer:

We did not offer phone service. Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.
Question:

I am still waiting for a return code #. i have been working on this since late dec.. the order # is ac207214. this is becoming very frustrating. !

Answer:

Sorry for all inconvenience. Return instruction was sent by email. Check it carefully. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By Anniecloth s.

Can’t see your question? Ask to get answers from the Anniecloth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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