AMOMA.com Questions & Answers

Hola, Viviane A.,: Recuerda que contactamos contigo el día 13.03.2018 por email para resolver este asunto. No dudes en ponerte en contacto a través del correo electrónico sitejabber@amoma.com para cualquier pregunta relacionada con tu reserva. Tu equipo de Atención al cliente

Hola SHEILA I., Lamentamos enterarnos de esta situación. Le pedimos que por favor se ponga en contacto con nosotros a través del email: sitejabber@amoma.com para que podamos investigar este asunto y encontrar una solución satisfactoria para usted. Atentamente, Su equipo de Atención al Cliente

Hi Chuck K., The cancellation policy depends on the partner as well as the date of booking. You can always find the corresponding cancellation policy on the payment page before completing your booking or after that in your booking details within the personal account area. If you have any queries, please feel free to contact us at sitejabber@amoma.com or +41 225 182 013 and we are here to assist you. Your Customer Support team

Hi Marc A., Please contact our customer support team at customersupport@amoma.com or +1 971 624 9014 so we can look into this matter together. Thanks, Your AMOMA.com team

Hi Bui t., Please contact our customer support team at customersupport@amoma.com, via our on-page LiveChat. Or +1 971 624 9014 so we can look into your booking together. Thanks, Your Customer Support team

Hi Daniel L., You can contact our customer support team by email, phone or live chat. The direct dialing from the United States is 001917 624 9013. If you are located outside of the U.S., please take a look at the top right on our web site. You can find the phone number next to your country flag. In our footer you can also find a link to our "Contact Us" page. We are happy to assist you with any matter, Your AMOMA.com team

Hi Dawna A., Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always contact us via Live Chat, through amoma.com/login and we are happy to reconfirm your booking with the hotel prior to your check-in. Your Customer Support team

Hi Gilad P., The cancellation policy depends on the hotel as well as the date of booking. You can always find the corresponding cancellation policy on the payment page before completing your booking or after that in your booking details within the personal account area. If you have any doubts, please feel free to contact us at sittejabber@amoma.com or +1 917 624 9014 and we are here to assist you. Your AMOMA.com team

Hi Luis P., You can contact our customer support team by email, phone or live chat. The direct dialing from the United States is 001 917 624 9014. If you are located outside of the U.S., please take a look at the top right on our web site. You can find the phone number next to your country flag. In our footer you can also find a link to our "Contact Us" page. We are happy to assist you with any matter, Your AMOMA.com team

Hi Bergson M., Thank you for submitting your honest question! We have a small number of dedicated agents for Portuguese speakers, but we are working on expanding the team. In the meanwhile, feel free to reach us between 8 am and 12 pm Brazil time and you will be assisted by a Portuguese colleague. Your Customer Support team