We’re in this together! Stay safe with our COVID-19 guide

View
×

How easy is it to get a hold of customer service at Allstate?

asked by John Z. on 3/11/19

3 Answers

Be prepared to wait at least 30 minutes and be shuffled around to several different people who talk too fast and have thick accents that can be difficult to understand.

Helpful (0)

Not at all. They don't answer, especially if they owe you something. Call backs when leaving a message sometimes never come. I've had to call over and over before getting to talk to someone

Helpful (0)

I called the customer service 1800Allstate that was on the letter. No one answers the phone. It's answered by computer selling Medical Alert Systems and Road side assistance. Then hands up.

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Allstate staff and other customers.

Posting guidelines
×
Have a question about
Allstate?
Post Review