AKB Beauty Questions & Answers

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Here’s what consumers have asked with answers from AKB Beauty staff and previous consumers.

3 questions answered
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Question:

Can you share a success story using akirabeauty.com?

Answer:

Run by 1 person, no "buyers", shipped from HK, fakes This site is created beautifully, HOWEVER, their "team" of "buyers" sound totally fake; 1.no pics of said "team" members, 2.no affiliated social media acts for any "team" members. Further warning bells; 1.The phone # listed 833- 623-0044 is not "toll free" as claimed on their site, this is an area code for Texas. The line is also never picked up, ever. 2.The return shipping address is: Akira Beauty, 1160 Battery Street East, Suite 100 San Francisco, CA 94111, which is a generic Regus remote office (very cheap) used by hundreds of so-called companies while they state their location is based in LOS ANGELES, California, NOT San Francisco. Why don't they have returns mailed to their so called "headquarters" in Los Angeles instead? 3. Their "temperature controlled warehouse with 3rd party quality control monitoring" sounds fake as there is no such 3rd party verification anywhere on their site and there is no photo of this temperature controlled warehouse. 4. Their prices. 5.The direct manufacturers of luxury brand cosmetics have never heard of them and warn to steer clear as they do not give any specialty pricing to independent buyers not in contract with them, such as department stores, Sephora, etc. 6. They only accept Paypal. 7. EVERYTHING is shipped from Hong Kong, which screams FAKE, no matter how much they claim they sell authentic brands. 8. They only accept "returns" which are unopened, unused. But if you have a fake product sold to you paypal will refund no matter what. Be very careful of these online sites. I think it's 1 person running this site and they are looking for a tech employee to expand their shady site but aren't looking for any "buyers" as guess what, they don't exist. I will research who is the owner but I suspect it's YIN YIN LIOW, who is trying to pass as just the company's "Chief Marketing Officer" but of course zero linkedin acct for this "company CMO". This lady is a struggling actress, her Instagram@yinyinliow. She's been leaving positive reviews for Akira Beauty without mentioning that she's their so called CMO. I'm certain she is the one running the site by herself. Also, a customer left a review that she found some code inside her item, called the manufacturer and found her purchase to be fake. Awful.

By A W.
Question:

How easy is it to get a hold of customer service at akirabeauty.com?

Answer:

They never pick up the phone number listed, which is a Texas area code. Scam. Shafy. Fakes. Chinese. All items shipped from Hong Kong.

By A W.
Question:

Is akirabeauty.com a scam or a legit company?

Answer:

Run by 1 person, no "buyers", shipped from HK, fakes This site is created beautifully, HOWEVER, their "team" of "buyers" sound totally fake; 1.no pics of said "team" members, 2.no affiliated social media acts for any "team" members. Further warning bells; 1.The phone # listed 833- 623-0044 is not "toll free" as claimed on their site, this is an area code for Texas. The line is also never picked up, ever. 2.The return shipping address is: Akira Beauty, 1160 Battery Street East, Suite 100 San Francisco, CA 94111, which is a generic Regus remote office (very cheap) used by hundreds of so-called companies while they state their location is based in LOS ANGELES, California, NOT San Francisco. Why don't they have returns mailed to their so called "headquarters" in Los Angeles instead? 3. Their "temperature controlled warehouse with 3rd party quality control monitoring" sounds fake as there is no such 3rd party verification anywhere on their site and there is no photo of this temperature controlled warehouse. 4. Their prices. 5.The direct manufacturers of luxury brand cosmetics have never heard of them and warn to steer clear as they do not give any specialty pricing to independent buyers not in contract with them, such as department stores, Sephora, etc. 6. They only accept Paypal. 7. EVERYTHING is shipped from Hong Kong, which screams FAKE, no matter how much they claim they sell authentic brands. 8. They only accept "returns" which are unopened, unused. But if you have a fake product sold to you paypal will refund no matter what. Be very careful of these online sites. I think it's 1 person running this site and they are looking for a tech employee to expand their shady site but aren't looking for any "buyers" as guess what, they don't exist. I will research who is the owner but I suspect it's YIN YIN LIOW, who is trying to pass as just the company's "Chief Marketing Officer" but of course zero linkedin acct for this "company CMO". This lady is a struggling actress, her Instagram@yinyinliow. She's been leaving positive reviews for Akira Beauty without mentioning that she's their so called CMO. I'm certain she is the one running the site by herself. Also, a customer left a review that she found some code inside her item, called the manufacturer and found her purchase to be fake. Awful.

By A W.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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