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A W.

Contributor Level

Total Points
143

1 Review by A

  • TJ Maxx

7/7/19

I ordered via TJMaxx.com 5 items. Loved 4 of them, all 4 as described and per wayfair, houzz, etc, were about 2/3 cheaper than what the other sites were selling the same items for. HOWEVER, the "large tufted champagne colored ottoman" arrived as the wee small PINK footstool. Dimensions stated under the description online was 24in D x 17in H. The pink footstool they shipped me was 11" in height and about 15" in diameter. An attempt at a disgusting shady online bait and switch. Not only did I have to take this Barbie pink footstool back to a physical store but I had to wait in one both very long bay area line for buyers and returns to obtain my refund. No issues with the refund, but if the warehouse didn't have what I ordered in stock they should have canceled that part of the order instead of trying to see if I'd have kept the hugely overpriced footstool and hff having me take my time to lug their error back to one of their stores. Just low end and vile warehouse employees they probably recruited off the corner somewhere... in skidrow.

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