1-800Wheelchair.com Questions & Answers

Question 1

Question:

Order: 500102434 is the order number. i received the wheel chair but thecupholder and side access bag still not recieved. Order: 500102434 is the order number. i received the wheel chair but thecupholder and side access bag still not recieved.

Answer · 2019-04-20T04:04Z

Answer:

Sometimes when ordering multiple products they ship from different warehouses. And arrive separately. I'll have someone on our CSR team reach out to you Monday morning

By Joseph P., over a year old

Question 2

Question:

Do my insurance pay for the scooter Do my insurance pay for the scooter

Answer · 2018-12-30T05:58Z

For the most part insurance will not pay for a scooter. Call 1800 Medicare or your insurance carrier just to be sure. We accept credit cards and checks only

Question 3

Question:

I am looking at purchasing a couple of walkers. i assume they are shipped in a box and will need to be put together? I am looking at purchasing a couple of walkers. i assume they are shipped in a box and will need to be put together?

Answer · 2018-04-09T08:24Z

All walkers come folded in a box and come fully assembled. We recommend adjusting the handles to accommodate the height of the user

Question 4

Question:

Why has order 100249439 not been shipped? Why has order 100249439 not been shipped?

Answer · 2017-04-25T01:42Z

Hello... You can reach me here for details - darren@1800wheelchair.com. We will update the order as soon we more details.

Question 5

Question:

The "negative" comments make me nervous. we just ordered (today) a scooter for my mom. (she has various medical problems that limit her monility) she needs the scooter so she can spend quality time with family. as a surprise, we are taking her down the shore on july 10. i'm praying she has her scooter by then. i hope the "positive" reviews are a better description of the company! The "negative" comments make me nervous. we just ordered (today) a scooter for my mom. (she has various medical problems that limit her monility) she needs the scooter so she can spend quality time with family. as a surprise, we are taking her down the shore on july 10. i'm praying she has her scooter by then. i hope the "positive" reviews are a better description of the company!

Answer · 2016-06-23T11:29Z

Hello... Please send me your order # and I'll personally make sure it gets to you. darren@1800wheelchair.com

1-800Wheelchair.com Questions & Answers

Order: 500102434 is the order number. i received the wheel chair but thecupholder and side access bag still not recieved. Order: 500102434 is the order number. i received the wheel chair but thecupholder and side access bag still not recieved.

Do my insurance pay for the scooter Do my insurance pay for the scooter

I am looking at purchasing a couple of walkers. i assume they are shipped in a box and will need to be put together? I am looking at purchasing a couple of walkers. i assume they are shipped in a box and will need to be put together?

Why has order 100249439 not been shipped? Why has order 100249439 not been shipped?

What is the most light weight portable manual wheelchair you have?

I would like to know when my wheelchair will be shipped. it was ordered on 6/12 order number 100253961.the charge has already hit my credit card.

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