Samy's Camera has a rating of 4.4 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Samy's Camera most frequently mention customer service. Samy's Camera ranks 19th among Camera sites.
Twice now have I gone to this place to have my camera serviced. The gentlemen that looked at my camera said that it would take about 10 days to get repaired, they called me this morning on the 5th day informing me that they've finished and its ready to come home. Flopped out of bed and came right over, again I was very pleased with the repairs and the price was quite reasonable! They're always very polite, funny and helpful but more importantly, I trust them! Thanks guys! :)
I purchased a Cannon creator kit camera from Samy's. They chose to ship the item via FedEx with signature required. I never received the item. After many calls to both FedEx and Samy's camera neither took responsibility, so I am out over $650. Very disappointed and although it seems FedEx is at fault for loosing the item I also hold Samy's at fault since they choose FedEx.
When I failed to complete my order 2 months ago, I thought all was lost in getting my new Sony camera. I spoke to Rod in Samy's customer service, and he jumped into action. He called me later in the morning with a suggestion, which I followed up on. The Sony model had just been released, and by working with Rod and Samy's and Sony, the model shipped today. This was above and beyond any online site I've worked with, camera or anything. Samy's rocks, and Rod is the man. He earned a customer for life!
Samy's Camera has everything you need as a professional photographer. Prices are great, free shipping, and everything comes packaged very safely so you never have to worry about having your expensive, important equipment damaged during shipping. I only order from Samy's now.
Twice now have I gone to this place to have my camera serviced. The gentlemen that looked at my camera said that it would take about 10 days to get repaired, they called me this morning on the 5th day informing me that they've finished and its ready to come home. Flopped out of bed and came right over, again I was very pleased with the repairs and the price was quite reasonable! They're always very polite, funny and helpful but more importantly, I trust them! Thanks guys! :)
Samy's photo blog always has great articles with tips and tricks on cameras, shooting in specific places, photoshop editing, and more. It's a great resource for young (and old) photographers looking to get some free advice!
As amateur photographer i must say i have found everything on samy to become pro :P
I always check with Samys before buying online for new canon gear. They can get great prices and sometimes even beat major online stores.
Best customer service from a camera shop I have ever had before. Nobody is snotty and they treat you well and help you out.
The only place I'll shop for my Nikon D500 Digital SLR Camera. I trust their products and prices.
I buy all of my cameras from Samy's. Not always the cheapest but their service is always excellent. I'd rather pay a little more and know I'm dealing with a good knowledgable seller who takes care of it's customers.
Met the Samy camera people at a shoot the centerfold conference. Very good deals if you call them up personally and ask about them. Do not shop at local stores, go to samy for better deals.
I believe they are the best on the market. You can find good deals and great service.
Most of the greatest photographer in the US go there.
I like samy camera I found out about them from a cousin who is a pro and they have excellent service and recommendations. Very good
I am not a professional photographer but amhappy that I've found this website. I like it.
I used to only shop at BH or adorama but neither had really good prices, only MSRP. Samys will work with you but you need to call them to get the best prices.
I love samy camera I found out about them from a friend who is a pro and they have excellent service and recommendations.
I typically have shopped online at BHphotovideo and adorama but recently found Samys camera to be an excellent value and they have better customer service than either of the other sites in terms of really helping you pick out the best equipment for your needs. I heard about them through the Playboy shoot the centerfold workshop http://samysedu.com/2011/06/03/shoot-the-centerfold-weekend-begins/
And met some of their employees who were very knowledgeable. They can sometimes have deals that are not on their website I noticed so call them if you are looking for something specific.
For me, it has been an simple and convenient favour. You are very awesome because I visited your website, but your customer service is not strong.
I purchased a Cannon creator kit camera from Samy's. They chose to ship the item via FedEx with signature required. I never received the item. After many calls to both FedEx and Samy's camera neither took responsibility, so I am out over $650. Very disappointed and although it seems FedEx is at fault for loosing the item I also hold Samy's at fault since they choose FedEx.
Tip for consumers:
Be careful when purchasing from Samy’s Camera.
Products used:
None
Unfortunately I have to leave this. Please, please CHECK your items before shipping. I am extrodinarily disappointed. I ordered a used 24mm 2.8/f lens for a gig. Shipping was swift, but upon inspection I was given a 40mm 2.8/f lens with the tag reading "24mm". I am not able to work with this lens as the depth of field is not correct for my subject matter. I called promptly to explain my issue, and was told the 24mm I ordered was never actually available and this was a mistake. All I was offered was a refund after the item is shipped back and received, and that human error is to blame - "I'm sorry" however doesn't resolve me being unable to work. I am hopeful to use the refund to buy a used lens from Canon directly. I wish I could leave a better review but this is an extremely frustrating oversight that prevents me from working the gig as planned.
Tip for consumers:
Call them to verify the inventory before ordering.
Products used:
None! Can’t use it
Not recommended at all, at least buying online has been a nightmare and in the end cancelled at the moment I should have received it. Ruined my chance to buy the camera. I should have just bought it in amazon or bh photo
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