CheapFlightsFares has a rating of 4.7 stars from 21,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapFlightsFares most frequently mention great experience, good service, and easy process. CheapFlightsFares ranks 1st among Plane Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
(1) Do you really have to require a title for all passengers? (2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status? (3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.
Charges upon order. Contacts later to say the tickets are not available at that price. Will refund in 3 to 4 billing cycles. What?! Don't charge me if you do not have the tickets! So we paid an extra $400 for the same tickets so we would not have two charges on our credit card. Even then they kept asking to change the destination! Offered to give us back their commission and two $50 vouchers. Commission amount dropped during the conversation! Typical India scam. Make you fear something in order to get you to pay more!
Quick, easy to use, and most importantly great prices. At this point I'm a cautious optimist, but I'm hopeful.
(1) Do you really have to require a title for all passengers?
(2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status?
(3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.
Thank you for cheap tickets my dad and I are moving to warmer country. Yay God Bless you
I called to select seats and had a wonderful conversation with Sammy! He advised me on the best flight, with a minimal extra charge. He ensured that special accommodations are available for my uncle and got us great seats! Thank you Sammy!
Lauren was very helpful and help us with our situation. I appreciated what she did for us.
I needed a wheelchair to get to all the areas in the airports and I couldn't find the place to request it so the cheap flight airfares personnel called me backed,assisted me to get my wheel chair! That's the best help I've received in a long time. It took less than 10 minutes for them to respond and with a live person to my email! Awesome service!
Dear Nora,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Cheapflightsfares.com
Being a first time user, I needed help in accessing my flight info and making changes. Calling customer service was quick and easy. Surprised at how responsive and attentive they were along with being pleasant and polite.
Straight forward and simple without any hidden fees and up charge gimmicks. Thank you so much for not being crooks. You honor me!
So far so good. I haven't flown in a long time so I'm but a bit nervous on what to do. It the booking process was fairly easy.
I love shopping on cheap flights! It is very user friendly and the deals are amazing!
Dear Janet,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Cheapflightsfares.com
This is my first time and moment to use this site. Not sure how it will turn out, so I'd suggest asking after my trip. Just in case there are any issues
I've booked several flights through cheap flights. It always has the best prices. I receive text alerts for great deals. Easy and convenient for last minute flights
I like the pricing of the flights, when there is a price drop is automatically credits my account. This site has by far the lowest flight rates
Your site had one of the best deals. Booking was easy. Didn't see a way to change a flight, just the refundable.
Charges upon order. Contacts later to say the tickets are not available at that price. Will refund in 3 to 4 billing cycles. What?! Don't charge me if you do not have the tickets! So we paid an extra $400 for the same tickets so we would not have two charges on our credit card. Even then they kept asking to change the destination! Offered to give us back their commission and two $50 vouchers. Commission amount dropped during the conversation!
Typical India scam. Make you fear something in order to get you to pay more!
Products used:
Airline Tickets
I don't fly often and I'm always nervous about buying airline tickets. So far this has been easy and not nerve wracking.
I found fares in an emergency that I could not get help with when stranded out of country.
My us passport number has 9 digits, but I was requested to enter 10 digits.I had no choice and forced to add a zero in front of my passport number. I'm so worried that they won't let me checked in. Please make corrections for me.
This is my second flight and I was here to see my dad because he had to go to the hospital. He had emergency and so far the prognosis is better than we expected but not perfect and I had to be here for him and I'm an only child I have to take care of my family so I'm very grateful that I got a good flight at a good price and I recommend this to everybody I talk to.
Dear Jennifer,
Thank you for taking the time to share your experience with us.We're delighted to hear that you had a good experience with us. We strive to provide our customers with a memorable experience, and we're thrilled that we were able to achieve that for you. We appreciate your feedback and hope your father is fine now.
Regards,
CheapFlightsFares.com
I'm going to Florida because my dad needs emergency surgery. It is last minute and you had a flight.
Did the whole process and now told fare is "pending". However, a few hours later I received a call from "Marcellus" who handled the matter on the telephone. Thank you for the prompt attention!
Saw teaser for $8 less on the site, minutes later it's gone. Then called since it said could be cheaper if you call, but way more. Booked online. Hoping no mishaps.
Too early to say. But nothing bad has happened yet but I've been surprised by airlines before
The site changes selected items on its own. Confusing! I have to call customer service tomorrow. Update: due to this review customer service called me! The representative was very helpful and respectful to my confusion. It was easily explained and I'm much relieved! Thank you M. Mitchell.
Dear Michelle,
Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime.
Regards,
Cheapflightsfares.com
So far so good! Very simple and appreciate the straightforward Trip Cancellation Insurance option.
We tried to book directly through the airline for the same flight, but could not get through their payment app. This was great!
At CheapFlightsFares, we are passionate about travel. We believe that journeys can be life-enriching and are happy to assist you in making your travel arrangements. From exotic beach destinations to places brimming with a rich cultural heritage, we help our customers find the perfect trip in absolutely any part of the world.
Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.
We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we provide to you throughout the duration of your trip.
If you are tired of searching for the best fares, CheapFlightsFares is here to help you 24x7!
Dear Wayne,
Thanks for sharing your feedback and bringing this issue to our attention. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.
Regards,
Cheapflightsfares.com