PrinterPix has a rating of 3.3 stars from 2,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention final product, timely manner, and christmas gift. PrinterPix ranks 5th among Photo Printing sites.
I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia
I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia
I would give this printed blanket 10 stars if I could! I had a blanket made for my Mom as she has just begun chemo. The entire blanket is covered with pictures of her family and Bible verses that I made the graphics for. She boo hoo'd when I have it to her. The color vibrancy. The softness. The quick turn around. I am nothing short of impressed and was SO, SO happy I chose y'all to make it! It is a cherished gift now! Thank you!
I've noticed that the image transformation and rearrangement process is a bit unconventional. As a professional photographer who has worked with numerous printing companies, I found this experience slightly different from others, which initially slowed down my workflow. While I can't comment on the final product quality just yet, I will certainly follow up with feedback once I receive the prints. Update the quality it ar a professional level and I will be using to place future orders.
I've noticed that the image transformation and rearrangement process is a bit unconventional. As a professional photographer who has worked with numerous printing companies, I found this experience slightly different from others, which initially slowed down my workflow. While I can't comment on the final product quality just yet, I will certainly follow up with feedback once I receive the prints
I choose because PrinterPix because I like to try different companies to find the best quality for the price. While I can not comment on the quality yet, I will say I was a little taken by surprise by the price, I assumed I was going to be getting the promo from the final price, however, the promo was already in there. I assumed it would have been less expensive but if the quality is there then ill continue to order form here.
RUN if you are considering purchasing any products from PrintPix. I placed an order on 1/22/24 and they failed to get it right as of 3/15/24. I've made seven phone calls to them each time they promise that it will be mailed, however I never received the product. I they are full of empty promises.anf I've wasted so much time with this company. I finally just requested a refund. Not sure I'm really going to see that in the next five to eight business days as promised.
Tip for consumers:
This company sucks. They need to invest in more quality assurance and customer service training.
Products used:
Metal prints but could not use them
Super easy to navigate the website and how to upload & add pictures. Love the fact that you offer a double-sided collage blanket! I did pay for the extras with HD color printing and no PP logo which I think were worth it! Will be buying again!
No one knows where an order is or when it's going to be shipped. 4 phone calls with representatives over ten days resulted in the same quote: "The order is finished, in the warehouse, and waiting to be shipped, you'll get an email by the end of the day or tomorrow with a tracking number. No email ever came after any of those phone calls. I still do not have my order and have no clue where it is. Worst company EVER!
Tip for consumers:
Stay away from using PrinterPix. No one knows what they are doing. Once they get your $$$ they don't care.
Products used:
photo product, still not delivered.
Very easy to order. Beautiful, finished product. I would have expected to pay more for something like this.
We were pleasantly surprised with the quality of your canvas pictures...we will definitely share your site with family & friends. Thank You so much!
The product was prepared correctly and delivered on time to allow us to prep it as a gift.
Thanks.
I'm Vice President of The Napa Valley Photographic Society I will share my great experience with your company with our membership.
I needed to save money to produce this photo for an auction fundraiser that I was asked to donate this photo to. I need to be careful of my photography expenses to produce my photos.
I ordered 2 customized calendars which were by NO Means economical but customized I didn't expect them to be. I was so excited to receive but horrified when I did receive because the calendars were in the middle of my pictures on all months. Upon reaching out to customer service they basically said too bad not our fault but we can offer you a 50% discount on your next order: you seriously think I'd ditch out any more money on this company. 🤬
Products used:
Customized Calendar
The quality is absolutely wonderful. The smoothest transaction Received my order quickly. Very impressed I highly recommend them.
Making my canvas wrapped photo was pretty easy. Trying to order it cost a little bit of a problem when the website would not complete my order. But with the help of the representatives, the problem was solved, and I finally received my beautiful canvas photo. They did a beautiful job on it. It looks so nice and I'm very happy with it.
It was easy to do and the cards were delivered quickly. They look great. Thank you!
I did not receive my order in time and could never get updated tracking information from them. When it arrived after its "guaranteed delivery date," I requested a refund for shipping which was approved after multiple phone calls, but I'm still waiting for the refund 3 weeks later due a "delay from their finance team." It has been an incredibly frustrating process.
Products used:
Calendar, photo book
Printerpix stands but their guarantee to make sure you are pleased with your product. The customer service representative was courteous, helpful and ready to make things right.
I was given a an option for one day only, for a second book for $21.99. When I clicked on it, it added up to about $74 instead of $47. I called talked to 2 people, i was told that even though it was offered to me, I couldn't have it because I had a groupon coupon. False advertising. Very disappointed.
Groupon offer.
I've used PrinterPix before and their team does an outstanding service. Thank you for your time and your help with this project. My Granddaughter will love this for her 31st Birthday!
Shirley Cooper
Because they are #1 in my choose of doing photos for me!
The blanket I ordered was better than I expected it to be. All of the photos came out clear, color was very true to the originals and the quality of the blanket itself also exceeded my expectations. I will definitely order from them again. I gave it as a gift and my friend is very pleased with it as well.
My order was easy to place and shipped quickly. It looked just as I had hoped it would.
This was a unique gift and my friend loves it! The whole ordering process was easy.
The blanket I ordered turned out perfect! Every detail of the picture I sent in came out beautifully on the blanket. After I had put in my order, I received updates as the blanket was being made. My order came quickly and with the expected delivery date via FedEx. Thank you for a beautiful job!
Loved the blanket I got from PrinterPix. It is a little small, so I am not sure what I will use it for. Quality was pretty good and the pictures came out fairly well. I would order one of these again, if I needed one for a gift or something.
I needed a project quickly and paid a lot but got excellent turnaround time! Love Printerpix and have used them for several projects and will continue to use them. Always good quality and they've always made an effort to meet my deadlines even when I didn't pay for rush service.
I had an amazing experience with PrinterPix! They did a beautiful job with the personalized photo books I ordered. And when I noticed a problem with the binding on one of the books, they sent me a replacement copy. The support staff were very helpful and prompt in their responses.
I ordered a few weeks ago and realized shortly after ordering that it would be better to wait a bit. I emailed them less than an hour after ordering about canceling my order. I have tried contacting them multiple times now, multiple ways and have heard nothing. I read multiple reviews of the same thing. They haven't even made my books from what I can tell. I've tried tracking them and it still says it's in the production process. I just want to cancel my order. Anyways I would recommend taking your money elsewhere.
I love the quality and the look of my blanket! The time it took was very impressive as well. Highly recommend!