• WaxSpace

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Overview

WaxSpace has a rating of 3.67 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. WaxSpace ranks 228th among Web Hosting sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate WaxSpace?
Top Positive Review

“Website never go down, 100% Good Network uptime.”

Melvin F.
6/16/16

Waxspace is the best hosting provider I used so far. They do a really good Job to keep my websites running and helping me with any issue. I have asked for Help several times, they were always very kind and every time left me with a Better impression. Sure, there are some things that they are not good at, but With servers and hosting they are just top notch. I highly recommend Waxspace.

Top Critical Review

“Terrible product and support”

guest g.
6/5/17

Hosting plan doesn't provide what promised on their site. Support tickets take more than 12 hours to answer, their technical skill is below average and can't provide real solutions. And worst of all, the 30-day money back is impossible to get because they just don't respond to cancellation requests or emails about that. I had to create a resolution center case with Paypal to try to get a refund. It's not another case of "you get what you pay for" because there are few other companies that offer the same service, at the same price, but provides a much better service and support.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user melvinf15
1 review
0 helpful votes
June 16th, 2016

Waxspace is the best hosting provider I used so far. They do a really good
Job to keep my websites running and helping me with any issue. I have asked for
Help several times, they were always very kind and every time left me with a
Better impression. Sure, there are some things that they are not good at, but
With servers and hosting they are just top notch. I highly recommend Waxspace.

Thumbnail of user rodrigom29
1 review
0 helpful votes
March 29th, 2016

My business is very dependent on high volume of fast and efficient email communications. Waxspace web hosting has always been able to keep up with the demand, and even increased my mailbox quota. They are the most helpful, without a doubt.

Thumbnail of user guestg7
1 review
0 helpful votes
June 5th, 2017

Hosting plan doesn't provide what promised on their site. Support tickets take more than 12 hours to answer, their technical skill is below average and can't provide real solutions. And worst of all, the 30-day money back is impossible to get because they just don't respond to cancellation requests or emails about that. I had to create a resolution center case with Paypal to try to get a refund.
It's not another case of "you get what you pay for" because there are few other companies that offer the same service, at the same price, but provides a much better service and support.

Thumbnail of user andic4
1 review
0 helpful votes
July 25th, 2016

We're migrating over to waxspace & so far their tech support is FANTASTIC. 24/7 support & they use smilies! So impressed.

Thumbnail of user samualg2
1 review
0 helpful votes
October 15th, 2015

They really made it easy for me to understand technical concept about hosting and domains. Excellent support, excellent service. The prices are pretty fair.

Thumbnail of user voger
1 review
0 helpful votes
March 29th, 2017

Waxspace Hosting hit the mark with transparent pricing, 99.99 percent uptime, and a cPanel back-end. It won our hearts with the easiest on-boarding, best customer service, and for not sending us a single piece of spam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user evani3
1 review
0 helpful votes
December 20th, 2016

Do not be fooled by the low price, after I pay them not responding to anything. http://prntscr.com/dlmpmr

After paying them off without giving any.

Thumbnail of user erikb35
1 review
0 helpful votes
April 10th, 2015

R you Looking to host your website easily and quickly? Here is best option for you!@wax_space #cheapcost #flexible...#ssl

Thumbnail of user danielst
1 review
0 helpful votes
December 22nd, 2015

Best hosting company never seen. Fantastic and good support. I am using waxspace shared hosting account for a price of $0.90/Month. Waxspace is a best hosting company for a
Cheap price and awesome support! Just go for it without wasting time!

Thumbnail of user gracielah
1 review
0 helpful votes
April 16th, 2015

If you are new in website and you need the best hosting in cheap cost with services from domain to all... waxspace.com is best ever option for you

Thumbnail of user evang51
1 review
0 helpful votes
September 22nd, 2015

I like the their customer support, They gave me concrete instructions to get things working. They were courteous, prompt.The prices are very low with good service. Overall they are very good web hosting provider.

Thumbnail of user stephanieh27
1 review
0 helpful votes
May 26th, 2014

I have been with waxspace from past 2 months. I wanted to migrate my site from joomla 1.5 to joomla 3. So i didn't know what to do. But waxspace support provided me help in a proper way

Thumbnail of user benitaj
1 review
0 helpful votes
April 10th, 2015

Want high performance hosting without managing your own server? Check out Premium Hosting!*******@wax_space WITH SERVICES... ‪#‎SSL‬ ‪#‎RESELLER‬ ‪#‎VPS‬ ‪#‎SHARED‬
http://waxspace.com/cheap-ssl

Thumbnail of user callums11
1 review
0 helpful votes
March 8th, 2016

Website has been down for over 3 days and the company still doesn't confirm when they will sort the issue. Truly appalling technical support

Thumbnail of user oscars22
1 review
0 helpful votes
April 23rd, 2016

I hosted site with waxspace from last 8 month but I am not satisfied as a customer support not giving proper guidance to me. In future I will not tolerate this things else will move other hosting...

Service
Value
Shipping
Returns
Quality

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