nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about nCrowd most frequently mention customer service, credit card, and tracking number problems. nCrowd ranks 281st among Daily Deals sites.
I had an issue with my Bunker Beach Voucher this week where they charged me double rather than granting me a paid admission. I unfortunately did not receive any assistance from Bunker Beach regarding their error but upon reaching out to nCrowd, they immediately worked to rectify the situation without hesitation. They were more than happy to help without question. Thank you nCrowd for the fantastic guest service!
Ok folks. So now we know. The game is this: file for bankruptcy protection and no one can sue you and you get to keep everyone's money. Got it? Learned a lot in 3 short years. Live and learn.
Ok folks. So now we know. The game is this: file for bankruptcy protection and no one can sue you and you get to keep everyone's money. Got it? Learned a lot in 3 short years.
Live and learn.
Summer 2015 I was a seller on ncrowd now called boomstreet. They still have my items up on their site knowing that they should not be there and knowing i will not ship. They are just stealing money from unsuspecting buyers as they will obviously never get their items.
I received an email saying boomstreet is not responsible for ncrowd debt. REALLY!? Same name and same address. Same portal for sellers. Same everything! SCAMMERS AND THIEVES!
I am owed $2000 plus dollars for inventory i shipped for them. I have not seen any money and now they conveniently changed their name to steal from countless more. BBB is a joke and continues to give them an A rating. I am working on a class action lawsuit!
Please contact me to get involved!
*personal info redacted by admin
Tip for consumers:
spam them with your complaints to their emails * and any other address you can find to let them know the garbage they are!
I ordered a pair of earrings (studs and jackets) and only the studs were shipped. I immediately notified them and was told to send a photo. Due to camera issues, couldn't do it right away. Was told that" the fine print stipulates that all claims have to be submitted within 14 days or there is nothing they can do". They would not send me the earring jackets, but were willing to give me a 10% discount on a future purchase! Seriously? DO NOT SHOP HERE! No sense of what customer service means!
I had an issue with my Bunker Beach Voucher this week where they charged me double rather than granting me a paid admission. I unfortunately did not receive any assistance from Bunker Beach regarding their error but upon reaching out to nCrowd, they immediately worked to rectify the situation without hesitation. They were more than happy to help without question. Thank you nCrowd for the fantastic guest service!
NCrowd gave me a credit for an article that I ordered and paid for and they could not supply. I was happy with the service until I went to use my credit and nCrowd was no longer in business. This was the second time they changed their company name and then went out of business (was previously Dealfind). I guess this a way for them to make extra money. Very disappointed in them. I gave them one star only because I couldn't submit this review with no stars.
After 5 weeks, 3 emails of inquire, Ncrowd still hasn't gotten back to me on where my product order is. Tracking number isn't accurate
Buyer beware, These jokers give buying online a bad name. The worst customer service ever.
I am out $ 30 without any answers
I will never buy from these folks again. Amazon is where I'll go. These guys should be shut down
Tip for consumers:
Best tip is delete their emails. Don't say you weren't warned
I had a similar situation. I purchased two travel vouchers from nCrowd. I hadn't yet redeemed them when they became Boomstreet. Boomstreet said they couldn't do anything but I was able to dispute the transaction through my credit card company (I think it was Amex). It had also been over 90 days or 6 months. But the rep was somehow able to put it thru and shortly thereafter, there was a refund from Boomstreet. In hindsight, I'm not sure if it was the cc company that reversed the charge or if it was Boomstreet but whatever, I got my money back. The second voucher, which was for far less ($49) is still outstanding. I have the voucher, I did buy it but unfortunately, cannot find the cc used or I'd have called already. It has now been a couple of years so it's moot and it was only $49, but it still nags at me.
I placed an order for an item which stated that it would take 2-4 weeks to receive. After waiting four weeks and not receiving the item, I contacted customer service via email. Customer service responded quickly and resolved the problem immediately. Within a week the item arrived. They were kind, helpful, and very easy to deal with. I was extremely impressed with their service. It is obvious they care about their customers.
I bought a voucher for mopping madness, they won't honour the voucher but boomstreet as they are now called refuse to refund, insist take a credit. Problem is two weeks later they're still selling the same three offers from this company and as no one would realise the issue within ONE DAY boomstreet keep the money again. Boomstreet state that they only refund if the request is made within One day!
Surely this us bordering on illegal or fraudulent activities.
Do not use this company try living social or Groupon instead as they seem to work well.
I too am a merchant dealing with nCrowd. They stopped making payments for July and August. Every time I email them their response is that they are sending my request to accounting. Are they still in business? I will be sending my clients back nCrowd and no longer accepting voucher. Burned by Dealathon, TeamBuy and now NCrowd. Tired of this non sense. How will small business survive like this?
I ordered a really cute bikini in early May. The price was great. I paid for it and waited 3 weeks, nothing arrived. The item didn't arrive till late June. While I was waiting for it I panicked and read some of the reviews on here and I really wish I'd read them before purchasing because I would've rather bought it in store. Delivery took forever. If it weren't for the delivery time I'd give 5/5. Product was good quality and cheap, but not worth waiting that long. I don't have that kind of patience so I probably won't order again, although they have some really neat stuff.
In early May I purchase a somewhat time sensitive coupon (car detailing including salt removal) but could not get an appointment with the provider until the end of summer. Unwilling to wait that long, I applied to nCrowd for cancellation and a refund. I received an immediate reply and notification that my request had been actioned within a few hours. I am impressed with the speed with which nCrowd acted.
I used a crowd to order a few things, including two sets of Lightning cables and items for my wife for Mothers Day. This was back in April when I put in the order. It is now early June. I logged into my account regularly and saw that one item was listed as being shipped on May 27 and absolutely no information on the other.
At this point, I suspect that the entire Ncrowd company is nothing but a bunch of scammers and advise EVERYONE to stay as far away from this company as possible.
Hi Rick, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
We are Merchants from Edmonton. Alberta CA. NCrowd has sold hundreds of promotions under our company's name, we've received only two payments at the beginning-they were both very very late. We have not received a payment in over 4 months, despite numerous attempts to call, and email daily. They also continue to sell promotions even though we have asked them to cease sales. Unfortunately now, we must tell clients that they can try to get a refund or to go through their credit card company as we will no longer be redeeming any promotions. Reading all of these reviews, I believe that there should be some kind of class-action law suit to serve justice to these thieves. This 'Ncrowd' used to be called ' Dealathon", who made millions and then shut their doors leaving merchants and customers holding the bill. BUYER BEWARE.
Non-existent customer service. They never answer their toll-free number, don't respond to voice-mails, and only occasionally respond to emails. I returned their extremely shoddy product in a timely manner, and after weeks of effort was only able to get STORE CREDIT. No way I want this! I'll never do business again with this horrible company (or its many incarnations - kgbdeals, eversave, who know what others?
Thic company is a fraud there is no efficient process in place to track items prior to delivery when you use the link to customer service no one acknowledge or reply to your enquiry. I ordered four swimsuits almost 10 weeks ago I got two of them and I attempted to track the other two but n crowd ignore my e mail. They were paid and hasn't delivered the product. This is fraudulent unbelievable they can get away with this
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Our support responses are generally well under 24 hrs. Please check your spam folder to make sure it didn't go there. If you will email me at carl@ncrowd.com with as many details as you can provide about your purchase, I will make sure this matter is resolved to your complete satisfaction. Thank you!
I purchased a massage deal from them which was expired on Feb 1,2016. I tried the week before that date to get an appt and there was none and the only way to get them is on their website. I told them my Ncrowd was ending in Feb 1 and since there were no appt before then could I schedule it on the 4th Fed and never got an answer from them. I paid $39.00 for this, so what can I do now?
We are merchant that is owed roughly $10,000 in payments since Jan 2014. They continued to sell our products for as long as they could without ever paying us, so we are forced to turn down customers. We know at least 5 other merchants with similar situations and even more money owed to them. They are just trying to buy time by changing name from nCrowd to Boomsteet. Half of the products on the site are merchants they dont even work with anymore.
A complete scam! They bought Eversave and won't validate or refund my money on a voucher that says the amount of $20 never expires toward purchase with this merchant. All of their products appear to be overpriced crap as it is. Stay away! Do not buy or even subscribe to this fraudulent website!
Awful experience. Bought a voucher for a massage at a company trading in the prestigious area of Harley Street, London. I was subsequently treated by a trainee who had been in their company for 2-day! She was totally and utterly useless and I may as well asked the cashier at Sainsbury Local to rub my shoulders while I was checking out my goods!
Having left the massage early, to save everyone embarrassment, I then proceeded to write to nCrowd to explain my awful experience and demand both an appropriate refund as well as their comments as to how they are going to deal with the company. Not an ounce of professionalism came from my contact with them. They have no experience whatsoever and I wish anyone who feels that this company is worth purchasing from, to hold back and consider one of the more 'ethical and professional' suppliers to the voucher/discount trade.
You have been warned. Don't cry if you still think they are offering legitimate deals.
I am a merchant wo owns laser hair removal clinic. Ncrowd stopped paying me for the last 3 months. I stopped accepting their vouchers. I called and emailed several times but no answer. Their phoning system seems scam! No body actually answers your phone, they got the same message of leaving a voice mail or sending email.
I regret dealing with them
To consumers, please call business first before buying Ncrowd vouchers!
Dr Fadi Hajjaj
DermaLaz Laser Clinic
Ottawa ON
*******625
I made a purchase on the nCrowd website in June of this year. I did not receive my order or a refund. So now they've changed their name to BoomStreet so they can prey on more unsuspecting customers thinking they're getting a deal. Buyer beware! It's a scam!
Buyer Beware! I had a voucher through the former company Crowdcut, now Boomstreet. The voucher was still present on my account through Boomstreet when I scheduled my massage, but now has "magically" disappeared. I contacted customer service and am told they did not acquire any of the transaction information from Crowdcut, funny how all of my other vouchers that have been used are still listed on my account. I am out the money that I paid for the voucher and they are "sorry that there is not more they can do."
Ncrowd contacted my business to set up a deal selling facials, which I began in January 2015. They sold 16 tickets and I serviced all but one as of this date. I received an anonymous call stating to check my banking history and found out that Ncrowd only paid my business for the first two services in February and has paid us since. Apparently every other business advertising on Ncrowd is experiencing the same problem. They have also posted my ad on their partner sites, selling facials without my permission. The last few customers I've serviced have mentioned they were unable to use their coupons at the businesses because of the same issue and they also couldn't get refunded. I contacted Ncrowd by phone and left a voicemail and sent them 3 emails all with no reply. This website is a scam and no one should purchase from them. Clearly they are getting away with it as well since it's been almost a year this has been going on. DONT BUY!
If haven't been paid for all the duct cleaning jobs my company did!, they collect money and I submit voucher number, then suppose to receive payment! Now I have done all these jobs and never got paid for them, gas and time alone has almost closed my doors... This should be illegal, but no! Start another company called Boomstreet...
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Hi Tamlyn, My name is Carl and I'm a manager with nCrowd. I'm so sorry to hear your recent purchase was delayed. I can assure you this is not the norm. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!