Shoebacca

Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.

I got a great deal on a pair of Keene hiking boots that are no longer available elsewhere!

Easy to shop. Bought 3 pairs, had to get rid of 2, the third one, still very iffy

Since I didn't register and checked out as a guest, there was no way to start my return online like other websites. I was directed to send an email to customer service and 24-36 hours later they'd get back to me with info, return label, etc. I'd suggest making the returns a bit easier like most other websites.

Great shows - as expected and arrived on the day they were meant to, on time for my trip.

Short running 1 size too small... Example: I wear an 8.5, and ordered a 9. My toes hit the front ightly like if they were an 8... I so t have the space in time to return, so I get the screwed...
Please include Vaseline with your shipments...

Poorly made shoes. The shoes do not match in size and as well as embellishment like where you put a toe in one toes huge and the other toe is small. My husband paid for them all almost $300. He is pissed.
How do I send them back?

They have not responded

So I placed an order and they said because of a technical glitch which cause a pricing error they cancelled my order, I will not be ordering again that was disappointing

I received my boots on a very good price almost 50 percent off and when I got them, one boot had 2 very noticeable scuff marks on it. I had to Google how to get it off bc I didn't feel like messing with a return for the price I paid. But will not order from this website again. It was my 1st and last time.

Received two boots of different sizes. Had to go through the hassle of return shipping. My card was credited, although short of original purchase amount.

Reply from customer service was just a copy of what's on website

Love that I stumbled on this website. The loading of pages is just a bit slow. The products are very affordable and I got an awesome deal with my puma shoes!

I ordered 3 pairs of shoes and was waiting for a long time to receive them. Finally decided to call and was told that order for all 3 pairs was canceled, because they were out of stock! I did not receive any email regarding this cancellation and found out about this only by calling.
I am wondering why you take order if you don't have inventory…
Very frustrating!

Received apology instead of 3 pairs shoes…

I ordered these shoes and the order defaulted to narrow, which I didn't realize until I got the confirmation. I immediately emailed and called to cancel the order and was told, also by email, that the order was cancelled. Two weeks later, the shoes arrived. I have to confirm that I was charged. I intend to return these shoes and request complimentary return postage.

I was told the order was cancelled but I received the shoes anyway.

I ordered three pairs of sneakers, was charged for three pair of sneakers, but shipped only two. When I contacted customer support, I was told that sometimes product is not available after the order is processed. They said they would refund the money, but still have not nearly a month later. Also, I should not have been charged for product that was not available in the first place.

I ordered three pairs of sneakers, was charged for three pair of sneakers, but shipped only two. When I contacted customer support, I was told that sometimes product is not available after the order is processed. They said they would refund the money, but still have not nearly a month later. Also, I should not have been charged for product that was not available in the first place.

I needed some boots that would let me kick hay and goat poop out of the way of the gates every morning (so that I wouldn't get hay in my shoes). These are perfect! They fit great, they're comfortable, they were exactly what I was looking for. Thanks!

I found the exact same Keen hiking boots on Shoebacca for $100 less than retail at REI. I am thrilled! Fast shipping too!

Rep was helpful.

I feel this is a scam company I gave my debit card information to and I was charged for a purchase I made the delivery date was set and I called and they claimed it was still processing now a week later they are saying my card was declined and canceled my order I still haven't received any product or money back from my $70.05 purchase I called it in and got the same representative about 3 different times of me calling and he hung up up when I told him I spoke to him earlier

Hung up on me when I told him I spoke to him earlier

I was sent the wrong shoes and now I have to locate a ups location to send them back. The shoes I ordered are now out of stock -- except for the company's ebay and Amazon stores that appear to have plenty -- but exchanging them for what I ordered was not possible. I found another source and bought them elsewhere. I won't be purchasing from Shoebacca again. Trying to find time to get them to ups.

The rep was very understanding but had no way to make it happen. His service was great.

Website gave me so much trouble trying to pay for item in cart. Both, on my galaxy 21 and new hp laptop. Lost out on sale item

Why does it advertise one price underneath shoe then when you click on it is $10 more?

Did get a response back.

I was skeptical after seeing the reviews but, I decided to take a chance. This is by far the cheapest price I found for the Timberland boots my boyfriend wanted. In addition, they sent me a 10% off coupon. The boots were delivered on the day they said, perfect size and just as described.

So about six months ago I ordered a pair work shoes in 9.5 size best work shoes I found so I ordered another pair of shoes so first pair I bought the size on tung of shoe the pair I just got the tag was inside on the side of shoe said 9.5 but the 9 size not same size I ordered not happy with you guys never had a problem so when I called they wanted me return them I'm not doing that I told them send me another pair finally I just said never again buys shoes from shoebacca and have mice day so I called them again talk to a supervisor and they said it my job send them back I told them it was your problem sending wrong shoes I'm never buying shoe from them again i never get mad bit when you don't have the money for shoes they should send another pair for the mess up but I have to return them for a another pair no thank you shoebacca kiss my butt I'm done with you im sorry

I scoured the interwebs for a particular shoe. Shoebacca had it at a great price. Plus quick shipping! I'll be back!