PipingRock

This is a dishonest company. When you purchase something and try to write a review, they don't publish it. There are only positive or fake reviews. Additionally, the shipping is terrible. I bought a product, and instead of the expected delivery time frame (6-21 days), they informed me that my package would be delivered in three months.

They treat you like you're not even there. Why go into the store if you have a website anyway? Ridiculous

I have been a frequent customer of Piping Rock for the past 2 years. Great prices and specials keep me happy. Orders have always arrived timely and the one time a liquid item was broke they shipped a replacement immediately. I am a happy customer.

Titanium dioxide is an FDA approved food coloring agent commonly added to pills to make them white. Although only very small amounts are used in supplements (less than 1% of the formulation) animal studies have raised concerns that it could be carcinogenic and adversely affect the immune system and digestive tract.May 25,2019

Have been ordering the Piping Rock Water Pills since an auto accident a few years back that left me with inflammation in my legs. This product is much more gentle and works as effectively as furosemide prescribed by the doctor and at a fraction of that cost.

Piping Rock has recently started to guarantee the quality of its products by a one year return policy. However I have found it imperative to buy products I have already bought from them and tested as OK. I recently bought a eye serum for the first time which did not seem to agree with me.It cost around $6 in an order that was around $75. I emailed them expecting a customer friendly response. Instead they asked me for details on the product that I did not know how to find - one was the date of expiry. There were a series of numbers on the item that I sent them. Waiting for them to respond. As a customer I decided NEVER to try their products if I had not bought them before.

**update March 13,2023** I just received my shipment from Piping Rock, delivered by DHL. They have redeemed themselves with the speedy delivery. I remain cautious about ordering in future, but this quick turnaround is encouraging.

DHL charged me DOUBLE the fees after I selected that option on one order so I made sure to not select them in my next orders from Piping Rock. However, I was just informed that my most recent order was switched from Landmark Global to DHL without my consent and that it was my fault. I am 100% certain that I did not select DHL due to my previous negative experience, but that makes no difference on Piping Rock's end.
Instead of receiving my package in 2 weeks like it showed when I placed the order, I am now facing a 3-week delayed delivery with DHL.
Given the long wait and unauthorized change in courier, I will think twice before ordering again from Piping Rock. It's just not worth the aggravation and the pricing is very close to their competition online.

Ordered 22/12/23 received 4/1/24 👏🏻 top quality, economical and can't find same elsewhere. Very happy as always,

I will NEVER shop with Piping Rock again.
I ordered enough products to make it a free delivery.
Piping Rock delivered 1 item, cancelled the rest of the order, and charged us for the delivery cost of the 1 item we got.
Pretty rude, I think, considering they instigated the cancellation.

When they have a buy one get one free sale the 16oz black seed oil that is normally $32.99 is marked up to $54.99 this is dishonest

Took a month and several emails chasing my products before being told of an apparent error and the products were no coming. They refunded my order but not The postage costs so expected me to be out of pocket for products I had never even received and possibly were never even sent. They want the profits but no risk or accountability. Avoid these scammers. Check the genuine reviews on other Impartial sites not their own made up ones. Clearly a site to avoid. Wish I had checked these first.

I purchased tons supplements from Piping Rock, and I did not realized they sent me old stocks that are near their expiration dates. I was travelling a lot during that time and checking the expiration dates of their products was my last concern. After 4 months of my travel, I checked Piping Rock's products nearing their expiration dates, I called them and Piping Rock did not rectify their mistakes. A strong WARNING to all of you shopping in this company (Piping Rock), "BEWARE" before you will be the next victim. I am very disappointed and very dissatisfied with Piping Rock. "DO NOT BUY" Piping Rock Products or you will be the next victim!

Ordered 3 seperate items, two arrived in a small box that could not have fit the entire order. They initially refused to respond at all and are now refusing to ship the final order. I lost about 60 Euros.

Their courier, DHL, has a tracking system that isn't really a tracking system at all, where the basic level of delivery service is concerned (it might be better if you pay more). And the estimated delivery time of up to 5-6 weeks (I 've been waiting 3 weeks now) to cross the Pacific Ocean (New York-Auckland) is utterly preposterous in this day and age! The products are cheap, but there seem to be a lot of complaints about quality and delivery. So, I'd say don't go there.

I found piping rock on the web when I was searching for herbal supplements, I ordered some products and had a good experience with their products as well as their shipping. Piping Rock puts the shipping costs right before you purchase, when you are purchasing and after they give you the break down in an e-mail they send you telling you what all the costs are and hoe long it will take to get to you. I have been with Piping Rock 6-7 years now and have never had a problem with their products or shipping. There was on time I did not receive a bonus product, I called them and they sent me the product with in the next four days at no charge. I am not an employee, I am not part of the company nor am I affiliated with the company, nor do I receive any commissions for their products. I am just a consumer who found a good supplier, that's all!

Their customer service is VERY good, there was a hiccup in tracking notification only...not the delivery itself and Roy assured me all was ok and showed the tracking process. My package arrived in perfect condition just as I ordered and am very pleased with the overall service and outcome! THANK YOU PIPING ROCK! 5***** rating here!

Order wasn't delivered since October 22 they are now not responding to all mails sent to them. Really scary.

Package never arrived and they did not refund me fully. No explanation except that they can't.
SCAM

I never had problems with delivery. Sometimes it takes a while. This is my experience since 2 years
So, a bit expensive, but reliable

Dont waiste your money. Fraudsters sent in an inquury on why my goods had not been shipped. Got totally blanked.Tracking number is fake. Scumbags.

... but Piping Rock comes really close. My order never arrived. Whoever is to blame, I don't really care. Point is, the products never arrived and Piping Rock refuses to refund. I communicated with them in a very civilized manner, but they just would not refund. On top of that, they now try to blame this on me and are telling lies to PayPal. How can I prove that I never received the order? My advise is not to order here. If the products do arrive, you are lucky. In some cases you do get your order, in many cases you don't.

I ordered a skin care product called 'Hyaluronic Acid Serum' which is supposed to be a moisturizer. It's anything But That! I researched the ingredients and found that one of them destroys collagen and another can is toxic. I tried to post my negative review but the Piping Rock site wouldn't let me post it. That explains why they have no negative reviews on their site. I'll NEVER buy anything from them again. They Control what you can see for reviews.

I bought one time one of their products (which was quite crappy) and since I am bombarded with spam from them. Their "unsubscribe" link doesn't work. I never subscribed for anything.