What a useless web site, I think I have well and truly been conned by www.petsupermarket.co.uk
I have recently purchased a pet bed from this night mare of a company
I paid over £100 for the bed, which to date 16 weeks after first ordering and paying for it it has still not arrived,
They appear to be totally ignoring my e-mails, I have called them a few times and been fobbed off with a lot of excusess and promises that they have so far not been able to commit to.
I have requested a refund by cancelling my order six weeks ago now and still have not received my money back.
To top it off and what really makes me cross, is they have taken another £40 from my account for no reason what so ever,

I have reported them to my bank for this and i am now in the proses of charging the money back,

I WOULD URGE PEOPLE, UNLESS YOU WANT TO BE RIPPED OFF STAY WELL CLEAR OF THIS SITE.

Votes (0)  •  Comments (1)  •  Link to this review

Donna B. Hi Sandy H, My name is Donna and I work at www.pet-supermarket.co.uk. I am alarmed to hear your comments in regards to our company as above. What is your order reference number to allow me to look into this complaint? I would like to look into exactly what happened as this situation is out of character for our company and I believe you may have us confused with a competitor of ours. I look forward to hearing from you.
donna_berriman@viverdi.co.uk
www.pet-supermarket.co.uk

7/27/11  •  Votes (0)